Sales and Marketing Coordinator

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We have a rare opening in our Victoria-based Sales and Marketing Team

The Sales and Marketing team is responsible for maintaining the Employer's positive profiles with the goal of delivering strong sales through positive customer experiences and successful marketing. The Sales and Marketing Coordinator will be responsible for marketing and sales duties pertaining to all companies within the Employer's group, including but not limited to Prince of Whales, North Island Kayak, and Sea Vancouver. As a team member, you will work closely with the Sales Manager, Marketing Manager, and other team members throughout the company to support, strengthen & develop our efforts. This position will include travel to and from various locations as assigned, including but not limited to the Vancouver Island North region, Victoria, and to trade show locations as needed.

For the Sales and Marketing Assistant to be successful, the following duties must be completed to the satisfaction of the Sales Manager and Marketing Manager, but are not limited to the following:

Duties and Responsibilities

Sales & Marketing:

• Provide Assistance to the Marketing Manager & Sales Manager with Daily Operations and Project-Based Support
• Contribute to social media management
• Support graphic design task when related to the creation of newsletters, blogs, flatsheets, ads and any other sales or marketing selling material
• Coordinate and liaise with Industry Stakeholders, including OTAs, Wholesale/B2B Partners, Charter Clients, Media Representatives and other relevant partners as needed
• Assist with FAMs, media planning, and influencer collaborations as needed
• Content management help, including blogs, newsletters, and North Island Kayak communications

Affiliate & Hotel Partnership Program:

• Review and Process Donation Requests
• Track and report sales generated through commissionable partners, including hotels, affiliates, and other travel industry collaborators
• Attend trade shows, mixers, webinars, marketing activations and other industry events and represent Prince of Whales, Sea Vancouver and North Island Kayak. Assist with event setup, breakdown, appointments, follow-ups and logistics coordination
• Assist with Custom & Corporate Charters, including Site Visits, as assigned
• Refresh agents & resellers with knowledge of products/tours on a regular basis
• Deliver hotel commissions and promotional materials within Victoria and Vancouver
• Liaison with hotel concierges and front-line hotel team members
• Assist with event setup, breakdown, and logistics coordination
• Respond directly for commission cheques
• Manage the Agent Login Platform
• Conduct outbound outreach to prospects to generate new business opportunities and maintain current business relationships
• Deliver hotel commissions and promotional materials as needed
• Liaise with hotel concierges and front-line hotel team members / Liaise with hotel concierge networks
• Represent the brand professionally during product presentations, meetings, conferences, marketing activations, trade shows and mixers
• Engage with customers to provide product knowledge and promote offerings
• Manage reports

Sustainability & Community

• Maintain and update progress on the Biosphere platforms for all locations, including the North Island Kayak Account
• Update sustainability communication materials (website, signage, newsletters) to reflect ongoing initiatives
• Participate as a member of the Sustainability Committee, help plan and implement sustainability-related initiatives, and represent the company at sustainability events and community engagements as needed

Required Skills

• Proficiency with Word, Excel, and the Microsoft Suite
• Working knowledge of the Adobe Suite, especially in regards to Photoshop, Illustrator, and Premiere Pro
• Working knowledge of the Google Workplace Suite
• Familiarity with social media platforms including but not limited to Meta, Instagram, YouTube, TikTok, Pinterest, LinkedIn

Hours of Work:
This is a full-time, in-office position based on 40 hours of work per week.