Human Resources Operations Coordinator

HUMAN RESOURCES OPERATIONS COORDINATOR

Inuvialuit Regional Corporation (IRC) · Inuvik, NT or Calgary, AB

COMPETITION: 202579

POSITION TYPE: Indeterminate

LOCATION: On-Site Calgary, AB or Inuvik, NT

SCHEDULE:Full-time (75 hours bi-weekly)

COMPETITION CLOSE DATE: Open Until Filled

ABOUT INUVIALUIT REGIONAL CORPORATION (IRC)

IRC was created in 1984 to represent the Inuvialuit and their rights and benefits obtained under one of Canada's oldest comprehensive land claim agreements. With assets over $1 billion, not including vast land holdings, IRC is responsible for corporate investment, land management, and a broad range of social, cultural, and economic programs and services benefiting Inuvialuit. Its subsidiaries have interests in grocery, manufacturing, property management, transportation, and significant dealings in the oil and gas industry.

Since its inception, IRC has experienced considerable growth, and its structure and operations have become increasingly complex. Combining local government and service delivery, community development, investment, and operating business divisions, all managed by a single back office, the organization has an array of complexities for the executive staff to navigate. There is an emphasis on fostering understanding, healing, and resilience in a region brimming with unique social challenges and immense potential for transformative change.

JOB SUMMARY

Reporting to the HR Manager of HR Operations, the HR Operations Coordinator plays a key role in delivering back-office HR services to clients and beneficiaries in a respectful manner that complies with employment regulations and IRC policies. The successful HR Operations Coordinator will follow established processes and demonstrate strong critical thinking and organizational skills, along with data literacy and a keen eye for detail. While the ability to work independently is essential, many responsibilities also require communication and collaboration within a team environment. The successful candidate will work closely with the HR Manager and other HR professionals, who will offer support, mentorship, and regular feedback.

KEY RESPONSIBILITIES

Responsibilities of the HR Operations Coordinator include:

• HR Operations & Service Delivery: Ensure the timely and accurate delivery of HR services, including but not limited to HRIS and employee data management, offboarding, benefits and pension administration, long service awards, record keeping, employee letters, and file management.
• HR Service Integration: Collaborate with all members of the HR team to ensure the smooth delivery of HR services to the business.
• Continuous Improvement & Process: Follow all HR operations processes and procedures to ensure compliance with employment regulations and IRC policies. Participate in continuous improvement efforts or corporate HR initiatives as needed.
• Data Metrics & Reporting: Provide data support for HR reporting, including monitoring and maintaining KPI dashboards and other HR reports that evaluate the effectiveness of HR programs and processes for continuous improvement.
• Quality Assurance & Compliance: Follow all quality standards for HR Operations processes, ensuring all deliverables consistently meet or exceed organizational expectations.

KEY COMPETENCIES

• Critical Thinking & Judgment: Uses logical reasoning and objective analysis to gather and evaluate information, understand key issues and root causes, anticipate potential outcomes, and identify the best possible solutions. Demonstrates discernment and judgment when handling sensitive and confidential information.
• Customer Focus & Relationship Building: Builds credibility, trust, and rapport with internal and external stakeholders by understanding their needs and providing responsive, high-quality service, even under challenging situations. Recognizes the business concerns and perspectives of others and works in a way that benefits everyone.
• Influence & Communication: Communicates clearly and persuades others using data, logic, and emotional intelligence to find common goals and identify potential obstacles. Uses active listening and strong communication skills (both written and spoken) to influence outcomes and promote shared understanding.
• Problem Solving & Decision Making: Proactively identifies potential challenges, conducts thorough analyses to find root causes, and develops practical recommendations and solutions. Consistently makes timely, informed decisions that follow established processes while considering both risk and human impact.
• Resilience & Adaptability: Effectively manages ambiguity, uncertainty, and shifting priorities while maintaining credibility and effectiveness. Adapts to new situations, demonstrates resourcefulness, and applies previous experiences to inform actions. Uses reflection and feedback to gain insight into strengths and address development opportunities.
• Business & Data Literacy: Utilizes multiple data sources to challenge assumptions and support data-driven decisions. Identifies, analyses, and interprets both qualitative and quantitative data, using it to tell a story that influences key stakeholders. Develops insights from data based on an understanding of the organization.
• Cultural Sensitivity: Demonstrates the ability to understand and respect different cultural perspectives, values and beliefs, and to interact with people in a way that is culturally appropriate and respectful.
• Community Engagement: Has an abiding interest in the well-being of the community. Enjoys the lifestyle and other benefits that come from working in smaller communities. Cross-cultural experience, resilience and sensitivity to issues of inclusion and respectfulness.

QUALIFICATIONS

• Grade 12 Diploma required. Post-secondary education in HR management is an asset.
• A minimum of two years of experience in the areas of HR or office administration
• Strong computer skills, including Microsoft Office and Co-Pilot, to synthesize and analyze data, interpret trends, and present findings to managers to support decision making.
• Experience working in Indigenous or Northern communities is an asset.

TO APPLY

Please submit your resume and cover letter by pressing the Apply for This Job button at the top right of this web page and following the application steps.

We encourage timely submissions, as applications will be actively reviewed for interview selection.

ADDITIONAL INFORMATION

• Priority consideration is given to beneficiaries of the Inuvialuit Final Agreement (IFA); please identify in your application if you are a beneficiary of the IFA.
• The position requires the completion of a satisfactory Criminal Record Check.
• This role will be office-based in our offices located in Inuvik, NT or Calgary, AB.
• An eligibility list may be established for hiring for similar positions based on performance in this competition.
• Applicants who do not meet all qualifications are encouraged to apply and may be considered for appointment at a lower level with a development plan.

• If you require accommodations for the recruitment process, please contact us at to let us know how we can assist you.

• We would like to thank everyone in advance for applying as only those selected for interview will be contacted.

WHAT WE OFFER

• Competitive Salary: We recognize and reward talent with a competitive salary structure.
• Professional Development: We invest in your growth through ongoing training and development opportunities.
• Competitive Benefits: We provide eligible employees with a competitive benefits package, which includes extended health care; dental care; life, critical illness, and accident insurance; travel medical insurance; sick leave; and long-term disability.
• Wellness Benefits: We provide all employees with access to an employee and family assistance program.
• Retirement Benefits: We provide eligible employees with a Defined Contribution Pension Plan where IRC matches contributions of up to 5% of annual salary.
• Vacation benefits: We provide eligible employees with 4 weeks of annual vacation time to start.

For more information about our organization, go to

Human Resources

Inuvialuit Regional Corporation

E-mail: | Telephone: | Web:

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