New Ecosystem Partnerships Manager

2 weeks ago

Remote, Canada Paystone Full time

Location: Remote | Brand: NiceJob | Department: Partnerships | Reports to: VP Partnerships

NiceJob helps businesses grow by turning great customer experiences into real revenue. Our platform automatically generates reviews, referrals, and repeat business—so service-based businesses can attract more customers without adding extra work to their day.

Partnerships are a core growth engine for NiceJob. We collaborate with agencies, SaaS platforms, and strategic ecosystem partners who bring NiceJob to market, integrate it into their offerings, and help drive shared customer success. As our partner ecosystem continues to expand, we're focused on recruiting and enabling high-impact partners that unlock scalable, long-term growth.

We're looking for a New Ecosystem Partnerships Manager to lead that expansion. This role is ideal for someone who thrives in outbound partner development—identifying the right partners, building compelling partnership models, and turning ecosystem alignment into measurable revenue outcomes.

Your Role
As the New Ecosystem Partnership Manager, you will play a key role in expanding NiceJob's partner ecosystem by sourcing, recruiting, and onboarding high-impact integration, technology, and referral partners. You will spend approximately 75 percent of your time focused on recruiting and evaluating new partners and 25 percent supporting approximately ten key tier one partners, such as QuickBooks, Jobber, and HouseCall Pro, to ensure they continue to deliver strong business impact.

Our Ideal Customer Profile includes technology platforms, marketing agencies, and coaching or consulting organizations with strong experience in Home Services or Professional Services. This role is ideal for someone who thrives in outbound partner development, understands SaaS ecosystems, and enjoys connecting high-value partners to mutual revenue opportunities.Your Focus

Partner Recruitment and Sourcing (75%)

Identify and engage new partners aligned with our ICPMap the ecosystem to identify integration gaps, referral opportunities, and co-selling channelsQualify prospective partners based on fit with our ICP, integration feasibility, customer overlap, and revenue potentialBuild tailored partner pitches and partnership structures, including integration, referral, co-marketing, and marketplace opportunitiesManage the full recruitment lifecycle from first outreach to signed partner agreement to onboardingProvide consistent reporting on partner recruitment pipeline, onboarding progress, and tier one partner performanceUse data and insights to continuously refine recruitment and engagement strategies

Key Tier One Partner Support (25%)

Support high-value partners to maximize adoption, engagement, and co-marketing opportunitiesCollaborate with Sales, Marketing, and Product teams to drive joint business plans, co-selling initiatives, and partner enablement programsEnsure smooth onboarding, adoption tracking, and ongoing alignment with partner goalsAdvocate for partner needs internally and identify new opportunities to unlock valueWho You Are3+ years of experience in partnerships or business development within SaaS or technology ecosystemsProven success sourcing and onboarding new partners, ideally integrations, co-selling partners, or referral networksExperience managing strategic, high-value partners and driving joint initiativesStrong communicator who can influence and build trust quickly with business leadersStrategic evaluator who can assess partner fit, ICP alignment, and revenue potential
Comfortable operating in fast-moving, high-growth environmentsFamiliarity with partner management tools such as Salesforce, PartnerStack, or Jobber is a plus

Recruitment Process

Initial Screening Interview – Conducted by a member of our People Experience team to learn more about your background and career goals.Manager Interview – A deep dive into your technical skills, sales operations experience, and cultural alignment.Peer Interview – Meet with members of the team to assess collaboration and communication style.

Perks & Benefits

Compensation tied to market dataWe reward for contributionFlexible Time-offUnlimited vacation (yes, really)We're committed to career developmentWork from homeDay 1 benefits including health, dental, vision, EAP, and disability insurance.Company events, an amazing team, and a culture that's grounded in people-first values.


Our Mission
By joining Paystone, you are joining a team that is future-focused and driven by our mission of creating Customer Driven Growth.

By helping our clients create better experiences for their customers, and in turn, motivating their happy customers to share their experiences with others, our platform creates the momentum for our clients to gain more happy customers. In other words, we win when our customers do.

Curious?
Good We want all the curiosity we can muster. Innovation stems from observation and questioning, so be eager, be innovative, and be ready to raise the bar.

Come check us out

About Us
Paystone is a leading North American payment and software company redefining the way merchants engage their customers and grow their businesses. The company's seamlessly integrated suite of automated payment processing, customer loyalty, gift card solutions, and now reputation marketing, is used by brands such as Irving Oil, The Source, Global Pet Foods, Kernels Popcorn, and many of the MTY Food Group's restaurant brands. Paystone's solutions are used at over 30,000 locations across Canada and the United States which collectively process over 10 billion dollars a year in bankcard volume. We employ over 200 employees and serve as the technology partner of choice for hundreds of partners across North America.

**Paystone is an equal opportunity employer. Should you require any accommodations due to disability please let us know at the time you are selected for an interview.**

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