Hearing Instrument Practitioner

This is a until –filled competition. Candidates are encouraged not to delay submitting their application as this posting can close at any time after 10 business days with 24-hours posted notice. Resumes will be screened at regular intervals until the position is filled or the competition closes, whichever is earliest.

This posting is to hire a permanent position, working 75 hours bi-weekly as a Hearing Instrument Practitioner.

The job is based in the thriving and diverse city of Whitehorse in the beautiful Yukon.

Our team

Hearing Services is the public audiology service for the Yukon Territory. Our team strives to provide inclusive, accessible hearing health services to all Yukoners, from newborns to older adults.  The Hearing Services program provides diagnostic audiological evaluations, hearing screenings, hearing aid evaluations, dispenses hearing aids and provides follow-up care to the public.  The program consists of a team of 2 audiologists, program manager, technician and administrative assistant support.  The program supports multi-professional care in collaboration with specialist clinics, long-term care facilities, student support services and the Child Development Centre.

Your role       

Reporting to the Manager of Hearing Services, the Hearing Instrument Practitioner empowers adults with hearing loss by conducting audiometric hearing tests, recommending, and fitting assistive listening devices, and providing ongoing follow-up support. This role supports the audiologists in delivering pediatric care by assisting with assessments and troubleshooting hearing aids. Furthermore, the Hearing Instrument Practitioner is responsible for completing administrative tasks related to assistive listening devices such a processing 3rd party funding application, submitting repair orders, and receiving/verifying new hearing aid and repair orders. Under the supervision of a registered audiologist, the Hearing Instrument Practitioner also leads the administration of the Newborn and Kindergarten Hearing Screening programs.

We are seeking an enthusiastic, resourceful Hearing Instrument Practitioner to join our dynamic team of innovators to provide progressive, accessible hearing health care.

• For more information on this job, please contact Lorna Arsenault, Manager Community Health Programs at  
• For more information about the recruitment process, please Sneha Iyer, HR Consultant at 

Your benefits

In addition to a competitive salary, we offer many additional financial and non-financial benefits.

• Government of Yukon's many benefits

Your career, your home, your lifestyle

We are the Yukon public service. Every day, we come together to serve the people who live here and make a difference in so many ways. Here, you will find the diverse opportunities you desire to develop your career while enjoying a warm sense of community and vibrant artistic, cultural, and recreational amenities, all set in a spectacular natural environment. 

As part of our team, your achievements and enjoyment in both your work and personal life will be valued as you explore the many opportunities the Yukon, and the Government of Yukon, has to offer. 

Check out:

• Yukon Life 
• Working at Yukon government
• Yukon, Larger than Life

Important application and job requirements

Essential qualifications 

Please submit your resume clearly demonstrating how you meet the qualifications below. Selections for further consideration will be based solely on the information you provide in your resume.

• Current license with a regulatory hearing instrument practitioner authority in a Canadian jurisdiction; a student or restricted license may be considered.
• Recent experience working as a hearing instrument practitioner or related (including practicums).
• Experience performing basic audio testing and speech testing; experience selecting and evaluating hearing aid performance using sound field and/or Real Ear testing.
• Experience programming a large selection of digital hearing aids. 
• Experience or training in taking ear impressions for earmolds.
• Experience performing earmold modifications and hearing aid trouble shooting is desirable.
• Experience working with both young children and the elderly is an asset.

It may be helpful for you to review "Prepare your resume and cover letter".

Desired knowledge, skills and suitability

If selected for an interview, candidates should have, and may be assessed on, the following: 

• Commitment to excellent client service
• Strong communication skills, both oral and written
• Professionalism
• Strong interpersonal skills
• Strong organizational skills with ability to multi-task.
• Ability to respect and maintain confidentiality.
• Ability to work collaboratively and positively contribute to a team environment.

It may be helpful for you to review "The job interview process".

Conditions of employment 

You must meet the following conditions before being hired, or within the time frame noted.

• Valid Yukon Driver's License,
• Current licensure with College of Hearing Aid Practitioners of Alberta (CHAPA), or equivalent license with another jurisdiction in Canada.
• RMCP Vulnerable Sector Check Clearance
• WHMIS 2015 (within one month of hire)

Job requirements

This job requires you to perform, and/or be exposed to, the following:

• Ability to work with, and support, clients with hearing impairments.
• Capable of thoroughly inspecting and manipulating small hearing aid device components using corrective lenses and magnifying glasses, while demonstrating manual dexterity
• Ability to provide compassionate care for clients who struggle to adopt hearing aids, or who have exceptional needs
• This position works in a normal office environment.
• Physical effort includes sitting at desk, and standing and bending when providing care, assessments, and evaluation to patients.
• This position lives and works in Whitehorse, Yukon; working hours are from 8:30am to 5:00pm

Learn more.

• For help on creating your E-recruitment profile, email E- or phone