Optometric Admin Assistant/Technician

6 days ago


Toronto ON MC B, Canada Dr. Jaclyn Chang Optometry Professional Corporation Full time

About Our Clinic:

We are a friendly, patient-focused optometry clinic in the St. Clair West area offering comprehensive eye care, dry eye management, glasses, contact lenses, and myopia management. Our focus is on providing each of our patients with great service and quality care. We are looking for a part-time Optometric Admin Assistant/Technician with a warm personality and strong customer service skills to grow with our clinic.

Responsibilities:

  • Perform and explain diagnostic testing using: autorefractor, Optos retinal imaging, OCT, visual fields
  • Schedule appointments and manage EMR, maintaining patient privacy
  • Answer phones, emails, and help maintain smooth clinic flow
  • Support dry eye product recommendations
  • Assist with contact lens handling & training
  • Assist patients with eyeglass styling, adjustments, and optical sales

What We're Looking For:

  • Personality Traits: professional, friendly, patient-focused, reliable, has a positive attitude
  • Excellent verbal and written communication and customer service skills
  • Strong computer literacy (EMR, Microsoft Word/Excel)
  • Ability to multitask in a dynamic, fast-paced environment
  • Attention to detail and strong organizational skills
  • Team player who is self-motivated and takes initiative with a strong work ethic

Required Experience:

  • At least 1 year of Retail and/or Customer Service experience

Preferred Experience:

  • At least 1 year of Administrative/Admin/Reception experience
  • Optometric Assistant or optical experience
  • Experience with autorefractor, OCT, Optos, or visual fields, etc.

Schedule:

  • Part time: Approx 15-25 hours/week
  • Required Availability: Monday, Tuesday, Wednesday 1:00 PM – 6:30 PM, Saturday 9:00 AM – 3:00 PM, ability to stay late as needed
  • Looking for someone able to commit to a minimum of 2+ years (with the option for additional hours in the future)

If you are friendly, motivated, and excited to grow with our clinic, we'd love to hear from you. Apply now

Job Types: Part-time, Permanent

Pay: $18.50-$23.00 per hour

Benefits:

  • Flexible schedule

Ability to commute/relocate:

  • Toronto, ON M6C 1B9: reliably commute or plan to relocate before starting work (required)

Work Location: In person



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