Optometric Assistant/Reception/Technician

4 days ago

Aylmer ON NH L, Canada Dr. Johan Gall and Associate Full time

Optometric Assistant / Reception / Technician

Dr. Gall and Associate | Aylmer, Ontario

Do you enjoy working with people, learning new skills, and being part of a close-knit team? Dr. Gall and Associate is a well-established, patient-focused optometry clinic in Aylmer, Ontario, known for delivering high-quality, upbeat eye care in a welcoming environment. We're looking for a friendly, motivated Optometric Assistant who takes pride in providing exceptional patient experiences.

Why You'll Love Working With Us

  • Supportive, positive team culture
  • Variety in your day—no two days are the same
  • Hands-on training and opportunities to grow
  • Stable, long-term position with a respected local practice

Your Role

As an Optometric Assistant, you'll be an essential part of our clinic's daily operations—supporting the optometrist, assisting patients, and helping keep the office running smoothly. This role combines clinical support, administrative tasks, and patient care in a fast-paced but rewarding environment.

Key Responsibilities

  • Performing additional testing and diagnostic procedures (OCT, retinal imaging, dry eye screening, dry eye treatments, etc.)
  • Preparing patients for examinations and clearly explaining procedures
  • Scheduling appointments and maintaining accurate patient records
  • Answering phone calls and assisting with billing and insurance claims
  • Maintaining a clean, organized, and professional clinical environment
  • Delivering friendly, compassionate, and professional customer service at every visit

What We're Looking For

  • Experience as an Optometric Assistant or in a healthcare setting is an asset, but not required—we're happy to train the right candidate
  • Willingness to learn new skills and be cross-trained in multiple areas of the office
  • Strong communication and interpersonal skills
  • Creative problem-solver who can think outside the box to improve office efficiency
  • Highly organized with strong multitasking abilities
  • Comfortable using computers and electronic medical records
  • Strong attention to detail—because in eye care, even the smallest things can make a big difference
  • Reliable and team-focused
  • Familiarity with optometric medical terminology, optical procedures & equipment is an asset
  • Fluency in English required; Low German is an asset

What We Offer

  • Salary can be negotiable based on experience
  • Comprehensive on-the-job training
  • A welcoming, respectful, and team-oriented workplace
  • Opportunity to build a long-term career in eye care

Education

  • Secondary School (required)
  • CCOA or Office Administration Certificate would be an asset

To Apply please include cover letter and resume.

Note: This job description is intended to provide a general overview of the position. Duties and responsibilities may be subject to change based on the needs of the practice.

Job Type: Full-time

Pay: $20.00-$21.00 per hour

Expected hours: 38 – 42 per week

Benefits:

  • Casual dress
  • Disability insurance
  • Extended health care
  • Life insurance
  • On-site parking
  • Vision care

Ability to commute/relocate:

  • Aylmer, ON N5H 1L4: reliably commute or plan to relocate before starting work (required)

Education:

  • Secondary School (required)

Language:

  • English (required)

Work Location: In person

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