Assistant Manager

2 weeks ago

Burnaby BC VC J, Canada Midas Auto Service Burnaby Full time

Assistant Manager - Automotive Service Advisor Writer

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

The ideal candidate would have both auto repair technical knowledge and experience as well as complementary customer service and sales skills to assist the shop manager operate the shop as effectively as possible.

We are always willing to train the right candidate with the technical knowledge to complement your existing sales and customer service abilities.


Responsibilities

The Service Advisor assists in the optimization of the shop's retail sales and profitability while delivering superior customer service, including:

  • Develop and present estimates, source parts and sell jobs to customers
  • Interpret inspection results (working with the Technician) and present results to customers
  • Deliver superior customer service while listening and consulting customers
  • Contributing to the effectiveness of peers to promote success
  • Increase and optimize retail sales and shop profitability, achieving or exceeding shop objectives and goals
  • Maximize the safety and well-being of the shop employees and to be a good corporate citizen in the communities within which the shop operates
  • Ordering and maintaining inventory and maintaining relationships with suppliers related to all store operations
  • Managing employees and assisting the manager in duties

Qualifications

  • General automotive knowledge
  • Excellent customer service and sales skills
  • Good communication skills
  • Team-building skills
  • Valid driver's license
  • Ability to work a flexible schedule including weekends

-

Job Types: Full-time, Part-time, Permanent

Pay: From $22.00 per hour

Expected hours: 32 – 40 per week

Benefits:

  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance
  • On-site parking
  • Store discount
  • Vision care

Experience:

  • customer service: 2 years (preferred)

Licence/Certification:

  • Driving Licence (required)

Work Location: In person

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