Medical Office Assistant

5 hours ago

Nanaimo, British Columbia, Canada Dr. Henry Chen Inc Full time

Job Posting: Medical Office Assistant/Receptionist

Position: Part-Time

Hours: 32 hours (Monday, Wednesday, Thursday, Friday, occasional weekends)

Department: Ophthalmology

Reports To: Office Manager / Physician

We are a newly established and growing ophthalmology/retina office seeking a friendly, organized, and eager individual to join our team as a medical office assistant.

This is a great opportunity for someone looking to build a career in the ophthalmic field.

You will play a vital role in providing an excellent experience for our patients while ensuring the smooth operation of the office.

Key Responsibilities:

  • Greet and check in patients as they arrive, creating a welcoming atmosphere
  • Manage scheduling, appointments, and patient communications with professionalism
  • Answer phone calls, provide information, and address patient inquiries
  • Verify patient information and ensure accurate documentation is maintained
  • Assist with patient flow and maintain a clean, organized reception area
  • Ensure smooth transitions between front desk and clinical areas
  • Support the office team with administrative and clinical tasks as required
  • Assist in surgical administrative duties
  • Perform ophthalmic medical assistant duties as needed, such as taking patient history, prepping patients for exams, and assisting with basic tests
  • Respect and maintain patient confidentiality

Qualifications:

  • High school diploma or equivalent required; further education or post-secondary education is a plus
  • Previous experience in a healthcare or medical office environment is advantageous
  • Experience or education in ophthalmology, retina care, or medical assisting is a plus
  • Strong communication and interpersonal skills
  • Ability to multitask and stay organized in a fast-paced environment
  • Detail-oriented with excellent time management skills
  • Proficiency with computer systems and medical software (Experience with Plexia not required but would be an asset)
  • Ability to work well both independently and as part of a team
  • A positive, patient-focused attitude with a willingness to learn and grow in the ophthalmic field

If you are passionate about healthcare, eager to learn, and ready to contribute to a dynamic team, we would love to hear from you

Please submit your resume with a cover letter including your background information and why you are interested in this position.

Please note applications without a cover letter may not receive full consideration.

Job Types: Part-time, Permanent

Pay: From $22.00 per hour

Application question(s):

  • Are you available 8-5pm on Monday, Wednesday, Thursday, Fridays and the occasional weekend?

Education:

  • Secondary School (required)

Location:

  • Nanaimo, BC (preferred)

Work Location: In person

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