Customer Support

20 hours ago

Niagara Falls, Ontario, Canada World Web Works Full time $40,000 - $80,000 per year


Job Summary

The Data Entry Specialist is primarily responsible for Telecom Invoice tracking and accuracy as well as on-time deliverables of monthly Provider billing. Must possess a strong work ethic and the ability to learn quickly as a self-starter.

DUTIES AND RESPONSIBILITIES

  • Analyze and post Telecom Provider bills
  • Reconcile telecom inventory to invoices including identification of new inventory or changes in the monthly recurring services
  • Verify bills for correct pricing
  • Tracking and resolving billing disputes/discrepancies with various carriers; present escalation issues, status reports and findings to manager
  • Responsible for submitting tax exemption certificates with providers
  • Responsible for resolving and closing out Ticket queues
  • Interacting closely with external carriers, internal operations, and Finance to address service and billing issues and improve operational procedures and controls
  • Process specific Vendor payments and clearing
  • Perform other duties as assigned

QUALIFICATIONS

  • 1-3 years experience in a financial setting
  • Proficiency in MS Excel
  • Excellent communication skills, both oral and written
  • Ability to effectively prioritize tasks and complete work within required deadlines
  • Knowledge in SAP preferred
  • Ability to work in a high-pressure environment
  • Must have strong interpersonal skills
  • Excellent problem-solving skills with the ability to work independently, as well as within a team environment

Candidates from countries whose applications will be rejected.

Philippines, Pakistan, Nigeria, Kenya, Uganda, Sri Lanka, Egypt, Ghana, Morocco, Greece, Albania, Lebanon, South Africa, Turkey, Indonesia, Kuwait, Bahrain, Italy


  • Support Lead

    6 days ago

    Niagara Falls, Ontario, Canada Jonas Software Full time US$55,000 - US$65,000

    Job Description: Tracx Systems Ltd. is a dynamic Transportation Management System (TMS) that streamlines and optimizes logistics operations for trucking and freight businesses of all sizes.We are seeking a driven and customer-obsessed Support Lead to join our team and lead the support operations for our TMS. The Support Lead will be responsible for...

  • Customer Service/Inside Sales Representative

    2 weeks ago

    Niagara Falls, Ontario, Canada Foamcore Mouldings Inc Full time US$49,600 - US$58,240 per year

    Company OverviewFoamcore is a growing leader in innovative foam and composite solutions for industrial and commercial applications. As part of our 3–5-year growth strategy, we are expanding our team to strengthen customer relationships, enhance responsiveness, and drive continued success.Position SummaryThe Customer Service / Inside Sales Representative...

  • Personal Support Worker

    17 hours ago

    Niagara Falls, Ontario, Canada Invisible-Care Full time $24,000 - $29,376 per year

    Role: Personal Support WorkerPay Range: Hourly, $ $28.00Job Type: Part-time, 3–6-hour shifts daily/weeklyHours of Work: Weekdays, weekendsMust have a valid Ontario Drivers license and reliable access to a vehicleDuties & ResponsibilitiesSupport adults with Acquired Brain Injury/chronic pain syndrome with activities of daily living and personal care.Provide...

  • Key Holder

    22 hours ago

    Niagara Falls, Ontario, Canada Brand Momentum Full time

    Enchant the World With Chocolate – One Guest at a Time. At Lindt, we don't just sell chocolate, we create magical moments. We're looking for a passionate and energetic Keyholder to join our team and help deliver an exceptional retail experience. If you're a strong leader with a love for chocolate and customer service, we'd love to meet you The role's...

  • Order Desk Representative

    1 week ago

    Niagara Falls, Ontario, Canada Viking Rigging Solutions Full time $18,720 - $24,960 per year

    Order Desk Representative – Bickles Hardware (Niagara Falls, ON)Full-time, On-site • Industrial Hardware SupplyMain point:We're hiring an experienced order desk person who can support customers, work well with the team, set up orders, and help with stock and inventory.About the RoleYou'll work at the order desk handling customer requests by phone, email,...

  • Part Time Shift Supervisor in Costco

    22 hours ago

    Niagara Falls, Ontario, Canada Advantage Solutions Full time $40,000 - $80,000 per year

    We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Advantage Solutions means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities,...

  • Operations Manager

    6 days ago

    Niagara Falls, Ontario, Canada Niagara Air Bus Inc. Full time $40,000 - $60,000 per year

    Position SummaryThe Operations Manager is responsible for overseeing the day-to-day operations of Niagara Airbus, ensuring efficient service delivery, effective resource management, and an exceptional customer experience. This role manages scheduling, team leadership, operational planning, and continuous improvement initiatives to support a 24/7...

  • Mortgage Specialist

    1 week ago

    Niagara Falls, Ontario, Canada BMO Full time $60,000 - $120,000 per year

    Application Deadline:11/30/2025Address:6760 Morrison Street, Unit Job Family Group:Retail Banking Sales & ServiceJoin BMO – imagine the possibilities. Are you looking for a chance to let your entrepreneurial spirit shine and turn potential into performance with great earning possibilities? Becoming a BMO Mortgage Specialist can offer you all that and much...

  • Temporary Sales Associate

    1 week ago

    Niagara Falls, Ontario, Canada Tapestry Full time $40,000 - $70,000 per year

    We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what's possible.At Tapestry, being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed. This global house of brands – Coach, Kate Spade New York, Stuart...

  • Lifecycle (CRM) Marketing Specialist

    7 days ago

    Niagara Falls, Ontario, Canada Tripshepherd Full time $60,000 - $80,000 per year

    Lifecycle (CRM) Marketing SpecialistLocation: Niagara Falls, Ontario (In-Office)Job Type: Full-TimeCompany: See Sight Tours / TripshepherdThe RoleThe Lifecycle Marketing Specialist plays a key role in shaping how customers experience See Sight Tours and TripShepherd from their first interaction to long after their tour. You will help build, test,...