Customer Support

3 days ago

Niagara Falls, Ontario, Canada World Web Works Full time


Job Summary

The Data Entry Specialist is primarily responsible for Telecom Invoice tracking and accuracy as well as on-time deliverables of monthly Provider billing. Must possess a strong work ethic and the ability to learn quickly as a self-starter.

DUTIES AND RESPONSIBILITIES

  • Analyze and post Telecom Provider bills
  • Reconcile telecom inventory to invoices including identification of new inventory or changes in the monthly recurring services
  • Verify bills for correct pricing
  • Tracking and resolving billing disputes/discrepancies with various carriers; present escalation issues, status reports and findings to manager
  • Responsible for submitting tax exemption certificates with providers
  • Responsible for resolving and closing out Ticket queues
  • Interacting closely with external carriers, internal operations, and Finance to address service and billing issues and improve operational procedures and controls
  • Process specific Vendor payments and clearing
  • Perform other duties as assigned

QUALIFICATIONS

  • 1-3 years experience in a financial setting
  • Proficiency in MS Excel
  • Excellent communication skills, both oral and written
  • Ability to effectively prioritize tasks and complete work within required deadlines
  • Knowledge in SAP preferred
  • Ability to work in a high-pressure environment
  • Must have strong interpersonal skills
  • Excellent problem-solving skills with the ability to work independently, as well as within a team environment

Candidates from countries whose applications will be rejected.

Philippines, Pakistan, Nigeria, Kenya, Uganda, Sri Lanka, Egypt, Ghana, Morocco, Greece, Albania, Lebanon, South Africa, Turkey, Indonesia, Kuwait, Bahrain, Italy


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