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Video Service Advisor
2 weeks ago
Wonder Auto & Tire New Glasgow is Hiring: Video Service Advisor
Turn your personality into horsepower — help customers understand their vehicles like never before
Are you passionate about cars and people? Do you have a knack for clear, friendly communication? We're looking for a Video Service Advisor to join our fast-paced, customer-focused team at Wonder Auto & Tire New Glasgow, NS— someone who can connect with our customers through short, engaging videos that explain recommended vehicle repairs and maintenance upgrades.
What You'll Be Doing:
- Recording personalized videos to walk customers through their vehicle inspection results
- Breaking down technician-recommended repairs in a way that's clear, honest, and easy to understand
- Create accurate parts and labor service estimates
- Recommending maintenance upgrades to help customers get the most out of their vehicles
- Acting as a trusted advisor- to build customer confidence and long-term loyalty
- Using our service software to communicate efficiently with both technicians and customers
- Support any and all activities that help elevate the experience we provide to our guests
Who are we looking for?
- A strong, clear, and personable speaking voice
- Ability to explain technical concepts in plain language
- Comfortable using video tools and basic tech platforms
- A passion for helping customers make informed decisions
- Team player with great communication and attention to detail
What We Offer:
- A competitive wage + performance-based bonuses
- A full benefits package including medical, dental, health, and life coverage
- A Monday–Friday schedule — no nights or weekends
- Training and support to help you grow your skills and confidence
You do not needprevious automotive experience to succeed in this role. If you have some — great If not — no problem. We'll teach you everything you need to know. What matters most is that you bring your work ethic, positive attitude, and communication skills.
Use your voice to make a real difference — and help customers drive with confidence.
Apply today and become the voice of our shop
