Video Service Advisor

1 week ago

New Glasgow NS BH J, Canada Wonder Auto & Tire Full time $40,000 - $60,000 per year

Wonder Auto & Tire New Glasgow is Hiring: Video Service Advisor

Turn your personality into horsepower — help customers understand their vehicles like never before

Are you passionate about cars and people? Do you have a knack for clear, friendly communication? We're looking for a Video Service Advisor to join our fast-paced, customer-focused team at Wonder Auto & Tire New Glasgow, NS— someone who can connect with our customers through short, engaging videos that explain recommended vehicle repairs and maintenance upgrades.

What You'll Be Doing:

  • Recording personalized videos to walk customers through their vehicle inspection results
  • Breaking down technician-recommended repairs in a way that's clear, honest, and easy to understand
  • Create accurate parts and labor service estimates
  • Recommending maintenance upgrades to help customers get the most out of their vehicles
  • Acting as a trusted advisor- to build customer confidence and long-term loyalty
  • Using our service software to communicate efficiently with both technicians and customers
  • Support any and all activities that help elevate the experience we provide to our guests

Who are we looking for?

  • A strong, clear, and personable speaking voice
  • Ability to explain technical concepts in plain language
  • Comfortable using video tools and basic tech platforms
  • A passion for helping customers make informed decisions
  • Team player with great communication and attention to detail

What We Offer:

  • A competitive wage + performance-based bonuses
  • A full benefits package including medical, dental, health, and life coverage
  • A Monday–Friday schedule — no nights or weekends
  • Training and support to help you grow your skills and confidence

You do not needprevious automotive experience to succeed in this role. If you have some — great If not — no problem. We'll teach you everything you need to know. What matters most is that you bring your work ethic, positive attitude, and communication skills.

Use your voice to make a real difference — and help customers drive with confidence.

Apply today and become the voice of our shop

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