Video Service Advisor

4 days ago

New Glasgow, Canada Wonder Auto & Tire Full time

**Wonder Auto & Tire New Glasgow is Hiring: Video Service Advisor**
- Turn your personality into horsepower — help customers understand their vehicles like never before_

Are you passionate about cars _and_ people? Do you have a knack for clear, friendly communication? We’re looking for a **Video Service Advisor** to join our fast-paced, customer-focused team at Wonder Auto & Tire New Glasgow— someone who can connect with our customers through short, engaging videos that explain recommended vehicle repairs and maintenance upgrades.

**What You’ll Be Doing**:
- Recording personalized videos to walk customers through their vehicle inspection results- Breaking down technician-recommended repairs in a way that’s clear, honest, and easy to understand- Create accurate parts and labor service estimates- Recommending maintenance upgrades to help customers get the most out of their vehicles- Acting as a trusted advisor
- to build customer confidence and long-term loyalty- Using our service software to communicate efficiently with both technicians and customers- Support any and all activities that help elevate the experience we provide to our guests

**Who are we looking for?**- A strong, clear, and personable speaking voice- Ability to explain technical concepts in plain language- Comfortable using video tools and basic tech platforms- A passion for helping customers make informed decisions- Team player with great communication and attention to detail

**What We Offer**:
A competitive wage + performance-based bonuses- A full benefits package including medical, dental, health, and life coverage- A Monday-Friday schedule — no nights or weekends- Training and support to help you grow your skills and confidence

You do not need**previous automotive experience to succeed in this role. If you have some — great If not — no problem. We’ll teach you everything you need to know. What matters most is that you bring your **work ethic, positive attitude, and communication skills.**

Use your voice to make a real difference — and help customers drive with confidence.

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