Account Manager, Commercial Real Estate

Our Story & Purpose:

We're Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We've made bold commitments to become net-zero by 2040 across all mortgages and loans, and we're actively pursuing strategies in Indigenous banking and financial resilience for our members.

Vancity Community Investment Bank (VCIB) is an Ontario-based subsidiary of Vancouver City Savings Credit Union (Vancity). As Canada's first values-driven bank, VCIB provides financing solutions to help purpose-driven businesses and organizations create, grow and foster change. At VCIB, we embrace your strengths and your ambitions, so you feel empowered at work. We need talented, passionate professionals who are dedicated to using finance as a force for good and doing what's right for our clients. 

Your Role in Supporting Our Members:

As an Account Manager on the Commercial Real Estate team, you will play a critical role in growing and managing the portfolio of loans to values aligned businesses and social purpose real estate projects, including (but not limited to) term and construction financing of market rental housing, affordable housing, green buildings, and community spaces. You will join a small, diverse team of entrepreneurial, purpose-driven individuals, and will contribute and develop your expertise in credit underwriting, portfolio management and funding, with a specialized lens on real estate finance.

This is a Full-time, Permanent role based at the Vancity Community Investment Bank head office location and your Ontario based home office. You will report directly to the Manager, Business Development - Commercial Real Estate. While this position provides a hybrid work arrangement, you will be expected to be on-site for events and business demands.

How You'll Make an Impact:

• Completing underwriting and analysis of commercial mortgage transactions for term and construction facilities, including detailed analysis of the borrower, real estate security, and loan terms to ensure all files meet industry and company regulatory requirements
• Assessing suitability, reviewing risks, and completing due diligence requirements on commercial mortgage transactions in accordance with the company's risk appetite
• Preparing and issuing letters of interest and commitment letters outlining all conditions that must be met with the company's satisfaction and according to negotiated and approved terms
• Maintaining consistent, objective, and sound risk assessments in a service-oriented environment
• Providing guidance and decision-making to support the origination team in solving problems
• Working effectively with colleagues across teams to improve underwriting systems to maximize effectiveness and achieve excellence
• Maintaining a pipeline of transactions and a list and file of all transactions amended, declined, or approved to support accountability, effective reporting, and decision-making
• Completing loan renewals and annual reviews
• Coordinating the closing process with solicitors, third-party consultants, and clients, ensuring that all funding requirements have been met
  
  

What You'll Bring to the Team:

• Bachelor's degree and/or master's degree in business, economics, finance or related field
• Minimum of 3 years' real estate financing experience
• Knowledge of the Ontario commercial real estate market
• Strong interest in advancing social purpose and sustainable real estate
• Strong interpersonal and writing skills
• Experience in commercial credit underwriting and evidence of strong business and financial analytical skills
• Strong communications skills (oral and written)
• Business banking, CMHC financing, and project finance experience an asset
  
  

You'll Thrive Here If You Are:

• A problem solver – You have an analytical mind and can multi-task to come up with solutions
• A great communicator – You find it easy to get to know others and have great conversations
• Ready for a challenge – You have a positive attitude and are able to work in a fast-paced changing environment
• Resourceful – You understand and utilize the network of resources available to you and can independently formulate appropriate solutions for your members
• A strong relationship builder - You find it easy to get to know others and build trust
  
  

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.  

Why You'll Love Working Here:

A career at Vancity is more than just a job, you're joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

• Living Wage Employer: We're the largest private-sector Living Wage Employer in Canada and consistently ranked among Canada's Top Employers.
• Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.
• Generous Vacation: New employees start with 3-4 weeks of vacation per year, with additional days earned over time.
• Extra Stat Holidays: In addition to BC's 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness.
• Immediate Health Coverage: Health and dental benefits begin on your hire date, with three levels of coverage to choose from.
• Defined Benefit Pension: Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone.

Vancity Talent Programs:

Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous, Black, or Trans. With special permission from the BC Human Rights Commissioner, this initiative provides access to career development opportunities, prioritized job screening, and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative, in line with the BC Personal Information Protection Act (PIPA). For details, please see our dedicated Talent Programs job posting.

At Vancity we're committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver on our member experience.

We are also committed to an inclusive, barrier-free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process (including the application stage), we encourage you to let us know by contacting our Talent Acquisition team at We're here to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality, so you can participate fully in the process.