Manager, Enterprise Business Systems

1 week ago


Richmond Hill, Ontario, Canada OpenText Full time

Opentext - The Information Company
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

The OpenText Billing Team is dedicated to ensuring every customer interaction reflects our commitment to accuracy, transparency, and trust. We take pride in transforming complex financial processes into seamless, reliable outcomes that support the success of our customers and our organization. We strive to deliver a smooth and transparent billing experience, building confidence and satisfaction with every engagement. We work closely with cross-functional teams to continuously improve processes and resolve challenges efficiently. We are dedicated to precision, accountability, and continuous improvement in everything we do.

Your Impact
The Manager, Enterprise Applications oversees the end-to-end delivery of technical solutions, ensuring that projects are executed on time, within scope, and to the highest standards. This role bridges technical leadership, solution delivery management, and stakeholder engagement, ensuring smooth coordination between cross functional IT teams, engineering teams, product owners, and business units.

As a Manager, Enterprise Applications, You Will

  • Lead and manage multiple concurrent technical projects from planning through execution and deployment.
  • Define delivery roadmaps, timelines, resource plans, and success metrics; track progress and mitigate risks.
  • Ensure adherence to delivery methodologies (Agile, Scrum, Kanban, or hybrid) and drive agile adoption with the Agile Coach.
  • Identify automation opportunities and leverage AI technologies to enhance efficiency and innovation.
  • Provide technical leadership by guiding solution design, architecture reviews, and ensuring scalable, secure, maintainable solutions.
  • Manage and mentor technical leads, developers, and analysts; foster collaboration, accountability, and continuous improvement.
  • Partner with stakeholders to clarify requirements, translate business needs into technical workstreams, and deliver regular updates.
  • Implement governance for processes, quality assurance, security standards, release management, and post-deployment support.

What It Takes To Succeed

  • 10+ years in software development, IT delivery, or technical project management; 3+ years in managerial or technical leadership roles.
  • Proven experience delivering complex, enterprise-level solutions with strong SDLC and Agile methodology expertise.
  • Ability to guide technical discussions, evaluate solutions, and communicate effectively with technical and non-technical stakeholders.
  • Strong technical skills in Python, C#, .NET, C/C++, Angular, Java, Oracle, SQL and experience with enterprise billing solutions (e.g., Zuora, SAP).
  • Hands-on experience with on-premise and cloud platforms (AWS, Azure, GCP) and familiarity with DevOps, Automation, CI/CD practices.
  • Excellent organizational, prioritization, stakeholder management, and conflict-resolution skills; strategic thinker with execution capability.
  • Highly collaborative, proactive problem solver who thrives in fast-paced environments and influences cross-functional teams toward common goals.

One Last Thing
OpenText is more than a corporation—it's a global community built on trust, character, and purpose. Here, we act ethically, care deeply about people, and always put our customers first. We help teams succeed through collaboration, tackle challenges with resilience, and innovate with intention.

Join us on our mission to drive positive change through privacy, technology, and teamwork. At OpenText, we don't just have a culture—we live our values. Choose us because you want to be part of a company that empowers you to make a meaningful impact.

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.


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