Sales Administrative Coordinator

6 days ago

Drummondville QC JC R, Canada Soucy Group Full time

Do you enjoy being at the heart of projects and connecting teams to get things done? As a Sales Administrative Coordinator, you will support the growth of two subsidiaries by coordinating communications, interacting with customers, and supporting sales and product development. At Soucy, your actions will have a tangible impact on customer satisfaction and subsidiary performance in a stimulating environment that values initiative and offers competitive benefits.

In this position, you will have the opportunity to:

  • Upon receipt of an initial order, ensure a smooth customer experience by participating in the transfer of information internally and monitoring the launch of production.
  • Provide and forward quotes to customers, along with all the information necessary to follow up on their projects.
  • Document opportunities in the sales management system (Salesforce).
  • Follow up on quotes previously sent to customers.
  • Ensure that projects/quotes submitted by external sales are shared with the relevant subsidiaries.
  • Assist and support the product development team in following up on projects with customers.
  • Write various reports and presentations for the business development team.
  • Comprehensively track customer requirements, annual price lists, and current bids, and follow up with the relevant departments
  • Conduct various surveys with our customers and keep their files up to date
  • Perform all other related tasks

Ready to take on the challenge and make a difference? Apply now

With the following skills and qualities, you will be successful in this role:

  • Fluency in spoken and written French and English in order to communicate with our customers.
  • Relevant training and/or experience in administration or sales.
  • Strong sense of responsibility, resourcefulness, and autonomy.
  • Keen sense of priority management.
  • Ease in making decisions.
  • Customer and results-oriented

And these assets will strengthen your impact:

  • Experience in a manufacturing environment
  • Knowledge of foundry and machining
  • Experience with Microsoft 365
  • Experience with manufacturing management software (ERP)
  • Proficiency in the Salesforce platform

Benefits designed to take you far

  • A flexible program tailored to your needs (flexible hours, compressed schedule, teleworking, and more)
  • Group insurance with plans that adapt to your reality
  • An RRSP with employer contributions for solid finances
  • An employee and family assistance program (EFAP) and access to telemedicine services for a helping hand when you need it.
  • A $2,000 referral bonus for choosing colleagues who are as dedicated to their work as you are

And even more

  • Social activities to connect with your coworkers
  • Support for your development to advance your career
  • A healthy and safe environment and a health committee to ensure your well-being on a daily basis
  • Discounts on our Kimpex products to fuel your passion for motorsports

Life at Soucy Rivalair

At Soucy Rivalair, energy, creativity, and continual professional development are part of our DNA. Our teams work together to strengthen our position as leaders in the manufacturing of assembled metallic parts. Manufacturing agility is the standard in our connected plant. In fact, our dedication to innovation, quality, and connectivity has created a vibrant, productive environment. At Soucy Rivalair, family and people are the heart of our success.

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