Front Desk Agent
1 week ago
The position entails being the first point of contact for all guests arriving and departing from the hotel. This includes checking guests in and out, answering the phones, booking reservations and coordinating guest stays and requests while at the property. The front desk agent would have to work well under pressure both in a team and solo environment. Communication and customer service skills are essential for this position. Must be available for all shifts including night audit. Shifts include 7am-3pm, 3pm-11pm and 11pm-7am. (11Pm shift only for call-ins)
Key Responsibilities
- Ensures all emails are screened throughout the day and responded to within 24 hours
- Correspondence and inquiries are responded to in a professional and timely fashion
- Deliver effective telephone sales techniques and excellent customer service over the phone
- Responsible for making sure all reservations and guest details are updated, and requests are communicated to other concerned departments and hotels prior to the guests' arrival
- Flexibility to work all shifts
- Friendly, positive and easy to approach demeanor
- Ability to prioritize tasks to ensure efficiency is always maintained
- Cleaning Lobby and Pool area as well as bathrooms as needed.
Job Types: Full-time, Part-time, Permanent
Pay: $17.85-$19.50 per hour
Benefits:
- Discounted or free food
- Flexible schedule
- On-site gym
- On-site parking
Work Location: In person
-
Front Desk Agent
2 days ago
Campbell River, British Columbia, Canada Naturally Pacific Resort Full timeThe TeamNaturally Pacific Resort aims to become a top resort that welcomes everyone and offers exciting experiences every day. We are seeking team members who are passionate about providing exceptional hospitality and service, and who align with our values of Passion, Community, Inclusion, and Innovation. Our focus is not only on creating memorable...
-
Front Desk Agent
2 hours ago
Campbell River, British Columbia, Canada Naturally Pacific Resort Full time $40,000 - $70,000 per yearThe Team Naturally Pacific Resort aims to become a top resort that welcomes everyone and offers exciting experiences every day. We are seeking team members who are passionate about providing exceptional hospitality and service, and who align with our values of Passion, Community, Inclusion, and Innovation. Our focus is not only on creating memorable...
-
Front Desk Agent
2 hours ago
Campbell River, British Columbia, Canada Howard Johnson, Victoria City Full time $42,000 - $54,000 per year*** We appreciate all applicants, however, only application with valid work authorization in Canada will be considered.Located at the city center of beautiful Campbell River, this renowned Hotel is a fantastic opportunity for you to get started in the fast-growing hospitality industry We strive for the highest degree of professionalism, efficiency, and a...
-
Administrative Assistant
1 week ago
Campbell River, British Columbia, Canada JTAK Industrial LTD Full time $40,000 - $60,000 per yearOverviewWe are seeking a highly organized and detail-oriented Administrative Assistant to join our team. This role is essential in supporting daily office operations, ensuring smooth communication, and maintaining efficient administrative processes. The ideal candidate will possess strong computer skills, excellent customer service abilities, and experience...
-
Front Desk Agent
1 week ago
Campbell River, Canada Painters Lodge Resort Full time**Job Summary** **Responsibilities** - Greet guests upon arrival with a warm and welcoming demeanor. - Manage the check-in and check-out processes efficiently and accurately. - Handle reservations, cancellations, and modifications through phone systems or in-person interactions. - Provide information about hotel services, local attractions, and amenities to...
-
Front Desk Agent
6 days ago
Campbell River, Canada Club Fitness Full timeWe are looking for someone who loves fitness, is outgoing, reliable, and organized. As a Front Desk Agent, you will be the first point of contact for our guests, providing outstanding customer service and ensuring a welcoming atmosphere. Other responsibilities are keeping equipment, and the club clean, occasionally working in our kids zone, engaging with...
-
Front Desk Agent
1 week ago
Campbell River, Canada Coast Discovery Inn Campbell River Full timeLocated at the city center of beautiful Campbell River, this renowned Hotel is a fantastic opportunity for you to get started in the fast-growing hospitality industry! We strive for the highest degree of professionalism, efficiency, and a memorable experience to ensure 100% guest satisfaction. We are a passionate, and growing team, and are looking for...
-
Front Desk Agent
2 weeks ago
Campbell River, Canada Club Fitness Full timeWe are looking for someone who loves fitness, is outgoing, reliable, and organized. As a Front Desk Agent, you will be the first point of contact for our guests, providing outstanding customer service and ensuring a welcoming atmosphere. Other responsibility's are keeping equipment, and the club clean, occasionally working in our kids zone, engaging with...
-
Front Desk Agent
2 weeks ago
Campbell River, Canada Coast Discovery Inn Campbell River Full timeLocated at the city center of beautiful Campbell River, this renowned Hotel is a fantastic opportunity for you to get started in the fast-growing hospitality industry! We strive for the highest degree of professionalism, efficiency, and a memorable experience to ensure 100% guest satisfaction. We are a passionate, and growing team, and are looking for...
-
Front Desk Agent
2 weeks ago
Campbell River, Canada Coast Discovery Inn Campbell River Full timeLocated at the city center of beautiful Campbell River, this renowned Hotel is a fantastic opportunity for you to get started in the fast-growing hospitality industry! We strive for the highest degree of professionalism, efficiency, and a memorable experience to ensure 100% guest satisfaction. We are a passionate, and growing team, and are looking for...
-
Front Desk Agent
4 days ago
Campbell River, Canada Ramada by Wyndham Full timeThe position entails being the first point of contact for all guests arriving and departing from the hotel. This includes checking guests in and out, answering the phones, booking reservations and coordinating guest stays and requests while at the property. The front desk agent would have to work well under pressure both in a team and solo environment....
-
Front Desk Agent
10 hours ago
Campbell River, Canada Dolphins Resort Full time**Job Summary** **Duties** - Greet guests upon arrival with a warm and welcoming demeanor. - Manage check-in and check-out processes efficiently and accurately. - Handle guest inquiries and provide information regarding hotel services, local attractions, and amenities. - Operate phone systems to manage incoming calls and assist guests with reservations or...
-
Front Desk Agent
1 week ago
Campbell River, Canada Dolphins Resort Full time**Job Summary** **Duties** - Greet guests upon arrival with a warm and welcoming demeanor. - Manage check-in and check-out processes efficiently and accurately. - Handle guest inquiries and provide information regarding hotel services, local attractions, and amenities. - Operate phone systems to manage incoming calls and assist guests with reservations or...
-
Front Desk Agent
2 days ago
Fall River, Nova Scotia, Canada innonthelake Full time US$34,000 - US$68,000 per yearJob OverviewWe are seeking a dedicated and personable Front Desk Agent to join our team in providing exceptional guest experiences. The ideal candidate will be the first point of contact for our guests, responsible for welcoming them with a warm smile and ensuring their stay is comfortable and enjoyable. This role requires excellent customer service skills,...