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Shipping Coordinator

3 weeks ago

Mississauga, Ontario, Canada Felix Full time

Located near Derry Rd. & Airport Rd.

Why Join Us

Felix Pharmacy is proud to be a fully Canadian-owned and operated mail-order pharmacy, located in Mississauga, Ontario. Our model is built around a strong focus on delivering safe, efficient, and patient-centered care.

Here's what makes us different:

  • Local roots, national impact - you'll be a part of a team that's helping patients across Canada while staying grounded in a close-knit, Mississauga-based operation.

  • Focused work environment - Our mail-order model is designed for accuracy and efficiency, allowing you to focus on patient care in a calm, well-structured environment.

  • People-first workplace - We prioritize teamwork, open communication, and a shared commitment to doing great work.

  • Predictable, steady schedule - Enjoy a consistent work routine with scheduled shifts set in advance

  • Employee benefits – We support your well-being with a comprehensive benefits package, including health, dental, and other coverage options.

What You'll Do:

  • Support the Pharmacy team with packaging and labeling of prescriptions in preparation for daily pickup by courier at scheduled time

  • Keep record of all shipping supplies and promotional materials and re-order supplies as needed

  • Provide tracking updates to users and act as a point of contact for managing returned packages and resolving transit delays.

  • Maintain a communication bridge with the customer service team and escalate issues when necessary

  • Other administrative and clerical work and ad-hoc tasks as required

What We're Looking for:

  • At least 18+ years of age with a high school diploma, GED or equivalent

  • Remarkable attention to detail as it relates to packaging and labelling, inventory management and quality control

  • Exceptional verbal and written communication skills

  • Demonstrate the ability to work effectively in a team environment

  • Exhibit a high level of flexibility and adaptability

  • Respect for Health & Safety procedures and protocols and commitment to maintaining a safe work environment for colleagues

  • Fluent in English