Account Executive

6 days ago

Toronto, Ontario, Canada Caribou Full time

Company Description

Caribou is on a mission to solve the caregiver crisis. This shortage touches everyone—families, hospitals, and communities. By helping care organizations recruit and retain staff, we aim to create more fulfilling healthcare careers, expand care capacity, and improve quality of life for those in need.

With Caribou's technology, agencies can launch staff rewards programs that attract, motivate, and retain caregivers. Customers grow billable hours by 25%+ in their first year and reduce turnover by fostering a culture of recognition. We're tackling the industry's two biggest challenges: recruitment and retention.

Caribou is in a high-growth chapter, working with leading home care organizations to bring the future of recognition to the industry. Join us as we transform how caregivers are valued.

Role Description

We're hiring a full-time
Account Executive (SMB)
in Toronto, ON (hybrid). You'll own the full sales cycle—from qualifying inbound leads to creating outbound campaigns, running demos, negotiating contracts, and closing deals. You'll partner with sales and marketing to drive new revenue, build lasting customer relationships, and help agencies solve their workforce challenges.

Experience

  • 2+ years B2B SaaS sales experience in SMB, with a strong record of exceeding quotas
  • Prior BDR experience is an asset
  • Experience in home care or healthcare sectors is an advantage
  • Familiarity with US healthcare/home care regulations is a plus

Skills and Mindset

  • Excellent relationship-building, presentation, and negotiation skills
  • Ability to perform deep discovery across multiple stakeholders
  • Strong technical aptitude to convey solution value
  • Proficiency with CRM tools (e.g., HubSpot) and sales enablement platforms
  • Entrepreneurial, "hunter" mindset with a roll-up-your-sleeves approach
  • Resilient and adaptable in a fast-paced startup environment
  • Willingness to travel (approx. 1 trip/month)

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