Medical Spa Receptionist

2 days ago

Oakville ON LH Z, Canada FYXSON Medical Aesthetics Full time

We are looking for a Medical Spa Receptionist.

Our goal is to find a highly motivated individual with excellent customer service skills, ability to retain clientele to assist with growing the spa.

The Spa Receptionist is responsible for proactively welcoming guests and dealing with all inquiries, being knowledgeable about treatments, products and services offered as well as pricing.

The ideal candidate would be well versed in sales & aesthetics, a team player and consistently goes above and beyond to meet client expectations.

Qualities:

  • Reliable, and able to offer flexible/evening hours depending on business needs.
  • Experience in sales/advertising/social media.
  • Exceptional customer service skills, attracting new cosmetic clients while educating them on services
  • A keen interest in aesthetic medicine treatments, including Botox, Dermal fillers, RF/PRP micro needling, body contouring, IPL, PRP hair rejuvenation and skin care.
  • Process payments and manage transactions accurately
  • Will abide by the dress code of the clinic.
  • Able to demonstrate proficiency in computer skills (Microsoft Word, Excel, and Outlook) and software.
  • An elevated attention to detail/accuracy, ability to multi-task, prioritize and stay organized.
  • Previous experience in a similar position at a medical spa or a medical clinic for 1-2 years would be an asset but not required.

Responsibilities:

  1. Greeting and welcoming patients and making them comfortable.

  2. Answering phone calls and replying emails from Cosmetic patients and scheduling appointments.

  3. Provide new clients and returning clients with required paperwork ensuring all signatures are obtained and important information is noted, inputting into the clinic's software.

  4. Follow-up with potential clients for appointment scheduling.

  5. Opening and closing of clinic.

  6. Ensuring reception area, hallway, treatment rooms and washroom are all clean and tidy at all times.

  7. Create an elevated experience and ensure ultimate client experience.

  8. Work effectively both independently and in a team.

  9. Perform tasks or duties assigned by management from time to time in a timely manner.

We offer competitive compensation, a supportive work environment, and opportunities for growth within the company. If you are a motivated individual with excellent communication skills and enjoy working in a fast-paced environment, we would love to hear from you.

All interested candidates are requested to submit their resumes. Only those selected for an interview will be contacted.

Job Type: Part-time

Pay: $24.00-$26.00 per hour

Benefits:

  • Store discount

Education:

  • Secondary School (preferred)

Work Location: In person

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