Human Resources Coordinator

Job Summary

The HR Coordinator provides essential administrative and operational support to the Human Resources function at Foothills Country Hospice (FCHS). This role is vital for the smooth functioning of various HR processes, including recruitment, onboarding, HRIS data management, benefits administration support, and general employee support. The HR Coordinator acts as an organizational hub, ensuring accurate record-keeping, efficient administrative processes, and strict adherence to FCHS policies and confidentiality principles.

Position Responsibilities Include:

• Administration & HRIS Management
• Maintain accurate employee records and manage data within the HR Information System (HRIS).

Recruitment & Onboarding

• Coordinates the full cycle of recruitment and selection in accordance with FCHS policies, which includes:
• Internal Postings: Ensuring new positions or vacancies are posted internally to staff in a timely manner as required by FCHS policy.
• External Postings: Managing the administrative process of posting jobs externally on designated job boards and removing them when the closing date is reached.
• Application Management: Monitoring and managing incoming applications, ensuring they are accurately tracked and forwarded to the appropriate Team Lead for review.
• Interview Support: Scheduling interviews, organizing materials, and participating in interviews as directed or as needed to ensure process consistency and procedural fairness.
• Provide administrative guidance and assistance to Team Leads during the recruitment process.
• Coordinate the onboarding and orientation of new hires and prepare necessary materials.
• Act as the first point of contact for coordinating I.T. support during the onboarding and exiting process.
• Administer exit interviews for departing employees.

Compensation & Benefits Support

• Administer and support the FCHS employee benefit program, answering basic employee inquiries and liaising with the provider as directed.
• Administer absenteeism, vacations, disability leave, and WCB reporting.
• Support the payroll verification process by following documented procedures to review and cross-check the schedule and all employee changes (new hires, terminations, leaves, etc.) for accuracy and timeliness before payroll completion by the designated individual or third party.
• Educate and assist employees on FCHS policies related to their employment functions, working conditions, safety, compensation, and benefits.

Policy, Team Support, and Communication

The HR Coordinator manages all primary internal and external administrative communications related to the HR function, ensuring accuracy, confidentiality, and adherence to established FCHS procedures.

Internal Communication & Team Support

• Serve as the initial point of contact for all internal employee inquiries on general HR processes and policy interpretation.
• Provide administrative support and process guidance to Team Leads in applying FCHS policies consistently, including coordinating necessary documentation and steps for performance improvement or disciplinary matters (e.g., dismissal). Formal advisory responsibility remains with the Executive Director.
• Maintain open and effective communication with the Executive Director or designate to ensure appropriate lines of authority are followed for complex, escalated, or strategic issues.
• Support HR projects and initiatives (e.g., employee engagement events).
• Promote the mission, vision, values, and goals of FCHS while interacting with all stakeholders (residents, families, employees, and volunteers).

External Administrative Liaison

· The HR Coordinator acts as the administrative liaison for key external stakeholders and service providers necessary to maintain employee records, benefits, and statutory compliance. This involves:

· Liaison with Benefit Providers: Acting as the primary point of administrative contact with insurance carriers and benefit plan administrators to submit enrollments, process status changes, follow up on routine administrative inquiries, and exchange necessary documentation.

· Government/Agency Correspondence: Preparing and submitting required documentation to external bodies, including filing WCB reporting documents and communicating with Service Canada for employment verification related to leaves upon request.

· Vendor and Service Provider Coordination: Acting as the coordinator for external services utilized by the HR department, including liaising with the HRIS vendor, and coordinating vendors for HR-related events.

Skills

• A college diploma in Human Resources or Business Administration is preferred, with a strong interest in pursuing an HR career.
• 1–3 years of experience in an administrative or HR support role, preferably in a not-for-profit organization.
• A basic understanding of Canadian workplace practices and Alberta Employment Standards.
• Intermediate to advanced computer skills, particularly in Microsoft Office Suite (Word, Excel, PowerPoint).
• Proficiency with HR software/HRIS data management (Ceridan Dayforce).
• Excellent communication and interpersonal skills, both written and verbal.
• Strong organizational skills, meticulous attention to detail, and excellent accuracy.
• Demonstrated ability to work independently and in a team environment with minimal supervision.
• Ability to uphold the Code of Conduct and maintain a high level of professionalism and discretion, particularly when navigating sensitive employee matters.
• Employment is subject to a negative criminal record check/vulnerable sector check.
• Knowledge about, and commitment to, the Hospice Mission, Vision, and Values.

Job Types: Part-time, Permanent

Expected hours: 20 per week

Work Location: In person