Receptionist/Office Administrator

At Stantec, we have some of the world's leading professionals passionate about enabling our business to be its best. Our business teams include finance, procurement, human resources, information technology, marketing, corporate development, HSSE, real estate, legal, and practice services. We bring diverse backgrounds, skills, and expertise and create a caring culture where everyone can thrive. Through teamwork and collaboration, we're building a stronger, more resilient Stantec every day.     

Your Opportunity

We have an exciting opportunity for a Receptionist/Office Administrator to join the London, Ontario office. 

As an integral member of the office, this position performs various support services for the office, colleagues, and project teams that can range from day to day. The successful candidate must have demonstrated experience in a similar role, have a high degree of professionalism and communication skills, possess excellent client service skills, hold strong organizational skills with the ability to focus on multiple tasks and changing priorities, and have confidence in dealing with a wide range of internal and external clients.

This is a full-time, in-office role at the London, Ontario office, Monday through Friday, 8:30am-5:00pm. 

Your Key Responsibilities

• Staff the front reception desk, answer telephone calls, greet clients and receive incoming and outgoing mail and parcel delivery.
• Work with internal office staff and leadership to assist with office/facility-related needs. 
• Act as the primary contact for building property management and ensure implementation of preventive, ongoing and anticipated maintenance/repair programs.
• Manage third-party vendors and orders for office supplies, printing supplies, furniture, and coordinate 3rd party suppliers for parking, coffee and kitchen supplies and miscellaneous items.
• Obtain quotes and manage the procurement process for any facility improvements. 
• Act as the on-site liaison for IT support, coordinating with IT staff to resolve technical issues.
• Ensure all site management and operations practices comply with Stantec standards.
• Develop and maintain strong, positive relationships with the office leadership and staff.
• With support from the office social committee, lead and promote the office social activities including developing social activities and managing bookings and obtaining supplies. 
• Coordinate assignment and set-up of new employee's workspace and initial requirements, such as PPE requirements and equipment procurement and tracking.
• Assist with office/project document control including digital filing, offsite storage and archiving.
• Coordinate activities associated with "Stantec in the Community" week.
• Assist groups with administrative duties, when required.
• Office Safety and Environment Coordinator (OSEC) with local HSSE requirements.
• Some local driving for deliveries, supply pick up, etc.

Your Capabilities and Credentials

• Valid full Class G Driver's licence.
• Excellent computer skills in Microsoft Office suite. 
• Ability to foster and encourage a healthy working environment for all.
• Customer service centric approach to working with internal and external clients.
• Problem-solving and investigation skills.
• Strong multi-tasking skills with the ability to prioritize and organize multiple concurrent tasks.
• Must be proactive and willing to take initiative.
• Able to operate independently in a fast-paced, multi-disciplinary environment.
• Ability to self-educate by reading policies, regulations and guidelines.
• Able to work with diverse teams and people2
• Excellent written and verbal communication skills.

Education and Experience

College diploma or equivalent with minimum of 3 years' experience as an office administrator; or an equivalent combination of education and related experience (i.e., high school diploma plus 5 years' experience).

Experience managing multiple vendors.

Typical office environment working with computers and remaining sedentary for long periods of time. 

This description is not a comprehensive listing of activities, duties or responsibilities that may be required of the employee and other duties, responsibilities and activities may be assigned or may be changed at any time with or without notice.

About Stantec

Stantec is a global leader in sustainable engineering, architecture, and environmental consulting. The diverse perspectives of our partners and interested parties drive us to think beyond what's previously been done on critical issues like climate change, digital transformation, and future-proofing our cities and infrastructure. We innovate at the intersection of community, creativity, and client relationships to advance communities everywhere, so that together we can redefine what's possible.