SR Key Account Manager

Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, the company's product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, and cleaners and disinfectants, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments.  

GENERAL SCOPE:

Manages an assigned account, or group of accounts, with the primary responsibility to create value for the assigned customers through the technical service they provide; and identifying new product opportunities and selling to existing customers. A Sales Service Professional's sole focus is to maintain revenue, price capture and to improve gross profit. A Sales Service Professional may work on attaining new business where appropriate, but that is not their primary assignment or job responsibility.

KNOWLEDGE:

Requires extensive knowledge in specialized functions.  A wide and comprehensive acquaintance with, and understanding of, both general and specific aspects and the technical phases of the job and their practical application to complex problems and situations ordinarily encountered.

JOB COMPLEXITY:

Usually works without established procedures, performing a wide variety of nonstandard complex tasks using advanced techniques and requiring extensive knowledge of discipline. Analyzes requirements for special projects and recommends methods and processes to accomplish.  Supports the design/development of new or modified equipment or methods/systems for improved performance through analysis and check-out. Evaluates and resolves calibrating and troubleshooting problems. Leads and mentors others and lower level employees, may assign work and schedule work flow.   

IMPACT:

Impact of work significant to assigned area. Erroneous work product would normally result in failure to achieve schedule, and potentially affect mission success.

As a Senior Key Account Manager you will manage an assigned account with the primary responsibility to create value for the assigned customers through the technical service they provide; and identifying new product opportunities and selling to existing customers. A Senior Key Account Manager's focus is to maintain revenue, price capture, improve gross profit and achieve business plan. Additionally, a Senior Key Account Manager may be required to coach indirect reports to manage business, customer relationships and business objectives. You will also:

• Maintain and build assigned business relationships
• Review treatment programs and processes within the territory accounts ensuring effective applications through routine testing and monitoring resulting in customer satisfaction and business retention.
• Coaching and mentoring of indirect reports as needed
• Conduct the necessary site and LMS/classroom training programs to understand the overall operations of the territory plants and new customer sites
• Sell new business and new applications in your territory – develop and implement sales plans on new opportunities.
• Manage profitability of the account (pump settings, pricing, accounts receivable)
• Review territory applications and processes/procedures for safety improvements

General Work Environment:

Indoors and outdoors, with driving involved. Employee could be faced with working in temperature extremes. Employee might be required to lift and carry 50 pounds, manual dexterity and mechanical aptitude helpful. Use of safety equipment to include but not limited to: hardhat, safety glasses, hearing protection, work boots, gloves, and H2S Monitor as required or needed.

• Bachelor's Degree (Science or other technical degree). Would consider experience in lieu of a technical degree
• 5+ years of industry experience (pulp and paper or water treatment preferred) 
• Documented results solving complex and non-routine technical problems
• Project management of complex projects
• Strong relationship management skills
• Experience learning new concepts and/or technology and applying them
• Ability to work with autonomy and direct/coach indirect reports
• Experience working with multi levels in an organization to achieve results
• Prior experience that required excellent communication skills
• Documented results using a consultive sales process

Skills: Behavioral & Technical

• Industry and customer literate, or ability to pick up industry and Solenis technologies quickly 
• Customer focused 
• Leadership ability  
• Drive for results; proactively addresses complex issues 
• Strong Problem solving and Communication skills  
• Ability to establish relationships at all levels of management  
• Fluency in Microsoft Office (Word, Excel and PowerPoint) 

We understand that candidates will not meet every single desired qualification.  If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you. 

At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits which include health, dental, vision and a defined contribution pension plan, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or the field, consider joining our team.

Solenis is proud to be an equal opportunity employer. Applications from all qualified individuals are welcome, and will be considered without regard to any ground protected by human rights legislation, including race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status, and disability. Solenis provides reasonable accommodation to individuals with disabilities in the recruitment process, and invites candidates to let us know about their accommodation needs.

Should you require assistance in applying to this opportunity, please reach out to Solenis Talent Acquisition