Front desk host for Photo Studio

7 days ago

Richmond BC VX P, Canada 33VISION Inc. Full time $18,000 - $45,600 per year

We are seeking a bilingual (Chinese and English speaking) Front Desk Receptionist for our dynamic photography studio. This role is a blend of exceptional customer service and efficient administrative support, serving as the first point of contact for our clients. The ideal candidate will be passionate about providing a welcoming environment and efficient service to our diverse clientele.

Key Responsibilities:

  • Bilingual Client Reception: Warmly greet and assist clients in both English and Chinese, ensuring a positive first impression.
  • Front Desk Management: Handle front desk operations including client check-ins, registration, and maintaining an inviting reception area.
  • Multilingual Communication: Answer phone calls and respond to inquiries in both English and Chinese, providing accurate information about our services and scheduling.
  • Appointment Coordination: Arrange and confirm appointments, coordinating with photographers to ensure efficient studio operations.
  • Financial Transactions: Process payments, handle cash transactions, and perform basic bookkeeping tasks.
  • Customer Service Excellence: Address client needs and resolve issues with a positive and professional demeanor.
  • Administrative Duties: Perform data entry, record keeping, and assist in maintaining the studio.

Qualifications:

  • Proficiency in both English and Chinese languages.
  • Experience in a receptionist or customer service role, preferably in a creative environment.
  • Strong communication and interpersonal skills.
  • Ability to multitask and manage time effectively in a busy setting.
  • Organizational and administrative skills.
  • Familiarity with basic computer applications and office equipment.
  • Experience in handling cash and basic accounting tasks.
  • Professional appearance and approach.

Preferred:

  • Prior experience in the Service industry.
  • Additional language skills.

Job Types: Full-time, Part-time

Pay: From $18.00 per hour

Benefits:

  • On-site parking

Experience:

  • Customer service: 1 year (preferred)

Language:

  • Chinese (required)

Work Location: In person

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