Inside Sales Representative

2 days ago

Concord, Ontario, Canada ASSA ABLOY Group Full time

Company: ASSA ABLOY Door Security Solutions Canada
Reports to:
Customer Service and Order Entry Manager

Location:
Vaughan, Ontario, Canada

ASSA ABLOY Door Security Solutions provides end-users (healthcare facilities, schools, universities, military, commercial buildings, etc.) with unsurpassed security and life-safety solutions and the essential support services (LEED consultation, code compliance, access control system integration, product research and selection, specification writing services, technical support, etc.) to ensure well-functioning doorway systems in the commercial building industry. This is all accomplished by combining the strengths of industry-leading door and hardware brands. Visit for more information.

Job Summary
We are currently seeking an
Inside Sales Representative
to support our sales initiatives and enhance client relationships. In this role, you will engage with customers to promote products and services and collaborate with internal teams to ensure a seamless customer experience.

Key Responsibilities

  • Drive sales by engaging new and existing customers.
  • Educate clients on products and digital tools.
  • Recommend solutions and qualify leads.
  • Maintain customer records and update accounts.
  • Train customers on ordering platforms.
  • Collaborate with internal teams to resolve issues.
  • Promote campaigns and introduce new products.
  • Analyze data to support sales strategies.
  • Maintain SOPs and Salesforce entries.
  • Support order processing and inventory activities.
  • Other duties as assigned.

Education And Experience

  • University or College degree in business or similar field
  • Sales Marketing or Technical Product Certification is preferred
  • 3+ years of experience of inside sales

Key Competencies

  • Strong customer focus and communication skills
  • Analytical and problem-solving skills
  • Organizational and time management skills
  • Proficiency in Microsoft Office and CRM tools
  • Experience with JDE and Salesforce is an asset

Our Benefits

  • Employer-paid Benefit plan
  • Competitive Retirement plan
  • Ongoing training and development
  • Supportive team environment
  • A stable and growing industry

Interested applicants (internal & external) can apply online at

ASSA ABLOY welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it's important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

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