Receptionist

7 days ago

Brantford ON NT W, Canada Levante Living Full time $38,336 - $98,016 per year

ABOUT LEVANTE LIVING:

Our mission at Levante Living is to provide a supportive and caring experience for our residents, families and team members. For us, this is more than a job; it's a passion. At Levante, we share deep gratitude and excitement for the rewarding work we get to do every day. Together, we create a space at each residence where ongoing enrichment, for both residents and team members, thrives.

The Receptionist performs a variety of confidential clerical and receptionist duties associated with the daily operation of an effective business. The Concierge will assist in maintaining a safe and secure environment for residents, visitors and other staff members. As the first point of contact to the public friendliness, positive attitude and a team approach is key

The responsibilities of the role include but are not limited to:

  • Answers telephone and greets visitors. Responds to routine inquiries in person and by phone, relaying calls and messages to the appropriate personnel
  • Regular interaction with residents answering their questions, redirecting, responding to their requests
  • Conducts a daily census of residents at meal time
  • Responds to resident or family member concerns and ensures appropriate action is taken within decision-making authority and/or brings to the attention of the Department Manager or Executive Director
  • Participates as a member of the work team and provides support to other team members and departments
  • Assists in the daily operations of the residence by doing the following tasks:
  • Help in the dining room by providing coffee and tea service and clearing dishes at lunch and dinner seatings, if only required occasionally
  • Other tasks as assigned

The ideal candidates will possess:

  • Previous experience working in a similar position required (including a working knowledge of office procedures)
  • Excellent interpersonal and communication skills (both written and verbal)
  • Ability to work in a fast paced environment;
  • Good organizational and time management skills.
  • Excellent customer service skills;
  • Ability to work independently and as part of a team;
  • Proficient in Microsoft Office, with a working knowledge of Excel and Word
  • Ability to lift up to 20 pounds
  • Combination of sitting, walking, standing throughout the shift

Job Types: Part-time, Permanent

Pay: $18.80 per hour

Work Location: In person

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