Receptionist / Administrative Assistant

5 days ago

Edmonton, Alberta, Canada HGA Services Full time $35,000 - $55,000 per year


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Receptionist / Administrative Assistant





Job Purpose
Reporting to the Manager of Administration, the
Receptionist is the first point of contact for clients and has a key role in
ensuring clients are welcomed positively. Representing HGA with their friendly
demeanor, exceptional communication skills, and problem-solving mindset will be
crucial in succeeding in the Receptionist role. This position coordinates all
reception activities, including answering the telephone, redirecting calls, and
distributing correspondence. As required, the Receptionist will provide word
processing and other administrative support services, including
copying/scanning, filing, and courier/mail duties. If you are an eager to grow
within a strong team of dynamic business professionals, this is the position
for you

 


Key Duties & Responsibilities

§  Greeting visitors and
callers, in person and by telephone, and assisting them to reach the correct individual

§  Maintaining a tidy and
presentable reception area, with all necessary stationery and office supplies

§  Providing accurate general
information to callers and walk-in visitors, such as office address, directions
to office, fax number, website and other related information

§  Preparing, updating, and
distributing phone lists

§  Maintaining inventory of
office supplies

§  Receiving courier
deliveries and preparing outgoing mail and courier packages

§  Redirecting all office mail
in a timely manner daily

§  Coordinating meetings,
including room bookings and hospitality arrangements

§  Preparing documents, such
as meeting minutes, reports, and correspondence

§  Performing data entry

§  Assisting with other
related clerical duties such as photocopying, faxing, and filing


Qualifications

Education and Experience:

§  High school diploma with a minimum of
1 year receptionist/administrative office experience

§  Post-secondary training or courses in
a related field (i.e. Business or Office Administration, Accounting, or Human
Resources) would be considered an asset

Skills and Knowledge:

§  Knowledge of general office processes
and procedures

§  Knowledge of multi-line telephone
systems

§  Strong computer skills, including
Microsoft Office

Competencies

§   Focused on client service orientation

§  Excellent communication skills, both verbal and
written

§  High degree of organization and time management

§  Ability to problem solve using critical
thinking, previous experience, and resources available

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