Receptionist, Administrative Services

Who We Are
You know those big cities that still feel like small towns? Where everyone's friendly and helps each other out? That's like Doane Grant Thornton. Except here we're all professionals and there isn't a mayor or a general store. What we're trying to say is that we're a large and growing professional services firm that still feels like a community. We employ about 3000 people across Canada, and we truly care about our colleagues, our clients and the communities where we work and live. That's what's most important to us. We're building a thriving organization that's purpose driven and still want to remember what your favourite milkshake flavour is.

As a Receptionist, Administrative Services your responsibilities will include:

• Client Relationship Management:
• Provide exceptional first contact: Respond to inquiries (both in person and by phone), manage client greetings, and collaborate with the client service team to ensure efficient project execution.
• Facilitate seamless communication: Coordinate external/internal appointments, meetings, room bookings, and logistics (catering etc.) for optimal client interaction and support of internal colleagues.
• Operational Efficiency:
• Optimize daily operations: Process payments, manage daily courier deliveries/pickups, and maintain a well-stocked and organized lunchroom/serveries (including upkeep of dishwashers, coffee machines and serving areas).
• Leverage technology: Utilize desk booking software, implement digital filing systems for reports and letters, and continuously develop expertise in Grant Thornton software.
• Quality Assurance & Confidentiality:
• Ensure flawless client deliverables: Prepare letters, proofread documents, and verify content accuracy of all client materials before finalization.
• Maintain data security: Securely scan documents and embed them electronically, initiate digital client information lockdown protocols, and participate in monthly billing procedures (when applicable).
• Teamwork & Support:
• Collaborate effectively: Provide support to colleagues, manage email and fax distribution, reconcile invoices, and handle various administrative tasks (Including but not limited to expense and time entry, travel arrangements and calendar management).
• Proactive resource management: Order and maintain office supplies, anticipating the team's needs.
• Coverage & Cross-training: teach responsibilities to other admin colleagues and provide coverage as needed

Doane Grant Thornton
If you're a bit like us, you're driven to connect with how others are feeling and thinking. Here we walk in others shoes before taking action. Just imagine being part of a team that puts "we before me", where flexAbility is a mindset, and where you trust your colleagues to have your back. At Doane Grant Thornton, you'll work with inspiring leaders who support your development, both personally and professionally. This is a place where your insatiable curiosity enables you to think, see and hear from a variety of perspectives, a place where every day is different and having the courage to grow is part of who you are. And when all this comes together, well that's when the magic happens

Want to learn more about who we are and how we live our purple every day? Read our colleagues' stories at
Think you've got what it takes to be a Receptionist, Administrative Services? Like the colour purple? Great. Here's a few more boxes we're also hoping you can tick:

• Excited about the opportunity to work in-office, connecting with colleagues in person
• Strong Microsoft Office Skills
• 2 to 4 years of administrative; professional services experience is an asset
• Able to contribute to Brand development and overall professional image of Grant Thornton, exuding professional demeanour and etiquette in interactions with colleagues and visitors
• Excellent data entry skills and high attention to detail with an aptitude for proofreading and suggesting alternatives
• Excellent written and verbal communication skills
• Ability to manage competing responsibilities and prioritize
• Exceptional client service mindset
• Be proactive and take initiative; you enjoy learning new things and taking on new tasks
• Able to handle sensitive and confidential information with discretion

At Doane Grant Thornton we're focused on making a difference in the lives of our clients, our colleagues and our communities. That's our purpose. Or, as we like to say, living our purple.

What's in it for you?
Profit sharing, Flex days, RRSP contributions, Firmwide holiday closure, Wellness benefits, Concierge-like benefits, Work from anywhere in Canada in the summer for 4 weeks, and more

Our special culture shines through when we have the opportunity to connect in person. That's why we're working in a model where teams are required to be together in the office 4 days per week.
Are you ready to Discover Your Purple?
Doane Grant Thornton is committed to employment equity, human rights and respectful workplace principles throughout the life cycle of employment, including at the recruitment and hiring stages. We welcome applications from members of all equity deserving groups, including persons with disabilities, women, racialized and/or Indigenous applicants. Should you require accommodation in relation to the recruitment process, please notify us by emailing and we will work with you to meet your accommodation needs.