Supervisor Anti Human Trafficking Transitional Housing Programs

Anti Human Trafficking Department
Onsite
Full Time, Permanent
Level 8
Requisition Number: AHT
Covenant House helps youth ignite their potential and reclaim their lives. As Canada's largest agency serving youth who are homeless, trafficked or at risk, we offer the widest range of services to hundreds of young people every day.

More than a place to stay, we provide life-changing care with unconditional love and respect. We meet youth's immediate needs and then we work together to achieve their future goals. We offer 24/7 crisis shelter transitional housing options on-site and, in the community, health and well-being support, training and skill development, and ongoing care once youth move into the community.

For over 40 years, Covenant House has been dedicated to its mission of serving youth on the street and to protect and safeguard all youth with absolute respect and unconditional love. Since 1982, Covenant House has supported more than 100,000 young people.

Overview
The Supervisor, Anti-Human Trafficking Housing, plays a crucial role in ensuring that survivors of human trafficking have access to low-barrier and specialized transitional housing. This position is responsible for managing and overseeing the work of all Youth Workers, facilitating case management team meetings, and providing supervision and coaching to staff. In addition, the Supervisor handles participant referrals, , and manages crisis and emergency situations related to participants, staff, the facility, community partners, and neighbours. By fostering a safe and supportive environment, the Supervisor helps meet the immediate and basic needs of participants while empowering them to build their futures.

Responsibilities:

• Responsible for the direct management of the daily shift and the direct supervision of Youth Worker team
• Co-coordinating and monitoring training of new team members.
• Overseeing the safety, security, contents and any emergency situations within the entire building on overnights, and weekends.
• Ensuring any threats to the safety of our youth are properly managed by staff.
• Conducting interviews of potential employees, evaluating them on observation shifts and participating in the selection process.
• Ensuring that staff adhere to Covenant House's policies and procedures.
• Managing and monitoring his/her team's work concerning intakes, assessments and discharges.
• Ensuring case management issues are appropriately addressed.
• Overseeing youth discharges and admits (after appeals) to the residential program.
• Making recommendations for appropriate case action plans.
• Managing petty cash float, tokens and cab vouchers.
• Ensuring they and their staff are engaged with the youth and role model, the Trauma Informed Approach to care.
• Other duties as assigned.

Qualifications:

• Must have degree/undergraduate degree in Social Work, Psychology, Child and Youth Care, Sociology or equivalent
• Experience with inputting data onto payroll and scheduling systems
• Experience working in transitional housing setting and an understanding of Housing First for Youth
• Minimum 2 year's experience in a supervisory role is an asset
• Experience working with survivors of human trafficking is an asset
• Experience with shift scheduling systems is an asset
• Knowledge of adolescent developmental theory and specific issues related to street youth.
• First Aid, CPR and basic computer skills an asset.
• Ability to identify, assess and intervene differentially with youth in crisis.
• Excellent verbal and written communication skills.
• Knowledge of community resources.

Don't meet every requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet all qualifications. If you are excited about the role but your resume doesn't align perfectly with every qualification in the description, apply anyway. You may still be the right candidate for this or other roles.

What we Offer:

• Meaningful work.
• Competitive compensation.
• Benefits such as Health, Dental, Vision, Personal Days, Employee Assistance Program, Tuition Reimbursement and more.
• Employee perks which include discounts on gym membership, city bike rentals, auto & home insurance and more.

Interested candidates are welcome to apply directly to this posting on or by
January 19, 2026
. Only those selected to move forward in our recruitment process will be contacted. No agencies or phone calls please.

Use of AI and Technology in the Hiring Process
Covenant House Toronto does not use artificial intelligence (AI) to make or inform hiring decisions. However, we do use an external applicant tracking system (ATS) to help manage applications efficiently.

While our ATS may apply automated filters or sorting functions, all applications are reviewed and evaluated by human recruiters. No hiring decisions are made by AI.

Commitment to Equitable Recruitment
At Covenant House Toronto we believe in a workplace culture of inclusion that is welcoming, respectful and safe for all staff. It is critical to Covenant House Toronto success to eliminate barriers and promote the inclusion of equity groups. Equity groups have been, and continue to be, underrepresented and marginalized in the workforce, leadership roles, and in some specific occupations. Equity groups include but may not be limited to Indigenous persons, racialized people, gender diverse people, 2SLGBTQIA+ people, and people with disabilities.
In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Covenant House Policy on Accommodation, a request for accommodation will be accepted as part of the Covenant House recruitment process.
Please visit our careers page to see more job opportunities.