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Senior Front Desk Dental Administrator

3 weeks ago

Toronto ON ME V, Canada Dr. Tsang Full time

Job Overview

We are seeking a friendly, highly organized, experienced, team player Front Desk Administrator to join our dental practice.

Duties

  • Greet patients and visitors warmly upon arrival, creating a friendly and professional environment
  • Assist with appointment scheduling, cancellations, and rescheduling to optimize office workflow
  • Verify patient information and update electronic medical records accurately using platforms such as Paradigm and Dentrix
  • Collect patient payments and process insurance claims in accordance with office policies
  • Maintain organized front desk area, ensuring all necessary forms and materials are readily available
  • Coordinate with clinical staff to facilitate smooth patient flow and communication
  • Handle administrative tasks such as filing, data entry, and managing correspondence

Requirements

  • Previous experience as a dental receptionist or in a dental office setting is preferred
  • Proficiency with electronic medical records systems such as Paraigm and Dentrix is highly desirable
  • Strong knowledge of medical terminology relevant to dental and healthcare environments
  • Excellent organizational skills with attention to detail in managing patient records and schedules
  • Ability to operate multi-line phone systems efficiently and professionally
  • Exceptional communication skills, both verbal and written, to interact effectively with patients, staff, and insurance providers
  • Prior experience working in a fast-paced environment with the ability to multitask effectively
  • Tagalog speaking an asset

This role offers an opportunity to be an integral part of a dedicated dentalcare team committed to providing outstanding patient care.

Job Type: Permanent

Pay: $20.00-$24.00 per hour

Benefits:

  • Dental care
  • On-site parking

Work Location: In person