Senior Manager, Analytics and Insights

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The AIR MILES Reward Program is one of Canada's most recognized loyalty programs, with over 10 million active collector accounts, representing more than half of all Canadian households. AIR MILES collectors earn Reward Miles at more than 300 leading Canadian, global and online brands and at thousands of retail and service locations across the country. AIR MILES is a wholly-owned subsidiary of the Bank of Montreal (BMO). BMO is Canada's oldest bank and the 8th largest in North America with more than 12 million customers globally.

Position Overview:

AIR MILES is looking for a Senior Manager of Partner Analytics to lead a team of analysts that helps our business partners make smarter, faster decisions with data.

Responsibilities:

• Lead and mentor a team of analysts, senior analysts, and managers (i.e., setting priorities, managing workload, and supporting career growth).

• Guide the team in writing efficient SQL, using Python for more advanced analysis, and making the most of BI tools to visualize and share insights.

• Work closely with the Strategic Partnerships, Business Development and Marketing teams to understand priorities and deliver the data and insights they need.

• Collaborate with the Data Product and Engineering teams to improve data quality, structure, or consistency.

• Ensure the team meets SLAs tied to key Partner contracts.

• Translate business questions into clear analytical projects and communicate results in plain language to both technical and non-technical audiences.

• Tackle complex problems independently.

• Influence decision-making by highlighting key trends, opportunities, and risks for our Partners and the business.

• Develop and maintain standardized reporting to reduce manual work and improve consistency.

• Oversee quality control to ensure data accuracy, reliability, and compliance with privacy/governance requirements to reduce risk for AIR MILES and BMO.

Qualifications:

• Excellent storytelling ability.

• Comfortable in a Partner-facing role.

• Strong SQL (comfortable writing queries from scratch).

• Working knowledge of Python and how it can be used for analytics (not building machine learning models).

• Advanced knowledge of analytical methodologies.

• Experience with BI tools (Tableau, Sigma, Power BI, Looker, or similar).

• A knack for breaking down problems and finding practical, actionable insight.

• Ability to work with stakeholders at all levels and balance competing priorities.

• 2+ years' experience managing people, coaching talent, and helping teams grow.

• A STEM degree or equivalent experience (bonus for data governance or privacy expertise).  

Salary:

Pay Type:

The above represents AIR MILES' pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents AIR MILES' expected target for the first year in this position.

AIR MILES' total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. AIR MILES also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit:   

About Us

The AIR MILES Reward Program is one of Canada's most recognized loyalty programs, with over 10 million active collector accounts, representing more than half of all Canadian households. AIR MILES collectors earn Reward Miles at more than 300 leading Canadian, global and online brands and at thousands of retail and service locations across the country. AIR MILES is a wholly-owned subsidiary of the Bank of Montreal (BMO). BMO is Canada's oldest bank and the 8th largest in North America with more than 12 million customers globally.

As a member of the AIR MILES team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.

To find out more visit us at

AIR MILES is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: AIR MILES does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to AIR MILES, directly or indirectly, will be considered AIR MILES property. AIR MILES will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.