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Administrative Coordinator- Rehab

3 weeks ago

Richmond Hill, Ontario, Canada SE Health Full time

SE Health is currently seeking an energetic and collaborative Administrative Coordinator for the SE Rehab Health Clinic to support front desk administrative duties including facilitating clinician schedules, client visits and billing and other reporting requirements. Our clinic offers physiotherapy, occupational therapy, and orthotic services. Our team also supports programs at the Mackenzie Health Hospital in Richmond Hill.

POSITION SUMMARY :

Casual(Monday-Friday 8am-7pm). Flexibility is needed.

RESPONSIBILITIES:

  • Provide courteous and professional reception
  • Answer and appropriately manage incoming calls, providing exceptional customer service
  • Assist in the coordination, scheduling of client visits and billing.
  • Process client billing, including private pay, MVA and WSIB payments as needed
  • Prepare reports for the MOH (Ministry of Health) and reconcile against accepted/denied visit volumes as needed
  • Communication with clinic management regarding performance, client concerns/issues
  • Handle ingoing/outgoing mail, including arranging for courier pick ups
  • Sort, organize and distribute various documents
  • Maintain and update contact directory lists
  • Assist in ordering, organizing and maintaining office and therapy supplies
  • Prepare accurate documentation (memos, letters, forms, charts)
  • Provide administrative support, including scheduling and billing to contracted practitioners, processing invoices and petty cash administration/replenishment

Why join our team?

  • Competitive compensation. Our Total Rewards package includes a competitive salary and RRSP pension
  • Grow your career. SE Health is a large national inclusive organization with diverse healthcare business lines. You'll have an opportunity – and will be supported – to do different types of patient-facing therapy roles in different locations if that is what you're interested in. Or you can pivot to supporting or leadership positions where you use your therapy skills as a foundation to contribute and make an impact in different ways.

REQUIREMENTS:

  • Minimum of two years' health clinic experience preferred
  • Excellent data entry skills and proficiency in MS Word, Excel and Outlook
  • Experience working with a scheduling/billing system. Knowledge in working with Practice Perfect is an asset
  • Superb organizational skills and the ability to handle multiple tasks
  • Self-motivated, ability to take direction and work independently
  • Excellent customer service, interpersonal and communication skills, with a demonstrated ability to work with all levels of staff
  • Experience working with clinic billing systems, including processing MVA and WSIB payments is an asset

About SE Health

At SE, we love what we do. Every day, we bring hope and happiness to clients, homes, and communities across Canada. We treat each person with dignity and love, like our own family; we build empathy; and we do the right thing. We are always inspired to make a difference. As a not-for-profit social enterprise, we share knowledge, provide the best care, and help each client to realize their most meaningful goals for health and wellbeing. We are an inclusive workplace offering competitive pay, benefits, pension, and work life balance. We're a great place to work, and we hope you'll join our team.

In the interest of the health and safety of our patients/clients, employees, and greater good of public health, SE Health requires those that wish to work for this organization to be fully vaccinated against COVID-19. Fully vaccinated means a person has received both doses of the COVID-19 vaccine and it has been 14 days since the last dose.

SE Health is committed to the success of all its employees. If you feel you need accommodations because of illness or disability, please do not hesitate to contact the Talent Acquisition team at at your earliest convenience