Front Desk Agent

3 days ago

Drayton Valley, Canada FoxWood Inn & Suites Full time

Greet, register and check in guests in a friendly and professional manner

Make, modify, and manage reservations accurately

Provide hotel information and respond to guest inquiries

Handle guest complaints professionally and work toward solutions

Process payments, deposits, and check-outs

Answer and direct phone calls

Keep the front desk area clean and organized

Follow hotel procedures, policies, and safety guidelines

Maintain a balanced cash/float and reconcile transactions

Provide customer service at all times

Perform all other duties as requested by management

Qualifications

  • Customer service experience preferred but not required

Conditions

  • Part-time and Full-time
  • 20 to 40 hours per week
  • All shifts
  • Weekend availability required

Compensation

  • $16.00 per hour

Job Types: Full-time, Part-time, Permanent

Pay: From $16.00 per hour

Expected hours: 20 – 40 per week

Work Location: In person

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