Inside Sales Representative

2 days ago

Vaughan, Ontario, Canada Robertson Electric Wholesale Full time

Job description:

Robertson Electric is currently looking for an
INSIDE SALES for their National Division
to join our head office in Vaughan.

About Us

Robertson Electric Wholesale is a highly regarded Electrical Distributor in Canada. Robertson has demonstrated steady and secure growth since many years, proving to be a dominant player in the industries we serve. With numerous branches across Canada and secure business plans for further growth and expansion, Robertson is seeking talented individuals to join our dynamic Company and be part of our continued success.

Scope of the position

The Inside Sales Representative is responsible for looking after all incoming customer calls, handling customer orders, and communicating with customers regarding quotes, returns, and specs. Duties also include checking inventory for product availability, providing delivery dates to customers, and verifying prices. The Inside Sales Rep will prepare and maintain sales order master files, customer lists and make routine decisions according to company policies and guidelines.

Major Responsibilities:

  • Handle incoming and outgoing customer calls in a professional manner
  • Responsible for handling customer service requests which include order entry, pricing, order maintenance, etc.
  • Assist and support Account Managers with customer orders and requests
  • Responsible for quoting customers
  • Deal with product-related problems that customers may have, such as defective products and the return of products
  • Responsible for spec products for customers
  • Responsible for carrying out any other duties assigned by management

Skills and Qualifications:

  • 2-4 years' experience working in the electrical industry or Lighting Industry.
  • High level of accuracy and attention to detail
  • Excellent written communication skills and professional phone manners
  • Able to work in a fast-paced environment

A few reasons why it's great to work for us

  • Robertson Electric Wholesale is an established and fast-growing company
  • Competitive salary and bonus
  • Comprehensive medical and dental benefits
  • RRSP matching plan
  • Opportunities for growth and development

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