Program Coordinator

Are you passionate about making a meaningful impact in the lives of those experiencing homelessness? Do you have experience in social work or working in community development initiatives? The Mustard Seed is seeking a Program Coordinator at the Strathcona and Canora Community Impact Centres.

Reporting to the Community Impact Centre Manager, the Program Coordinator is responsible for the implementation and development of programs at the Community Impact Centres (CIC). This role oversees the coordination of activities related to securing, setting up, and supporting the Centre's programs, aiming to promote guests' self-sustainability and their journey towards positive change. Key responsibilities include program planning, design, facilitation, and evaluation, as well as recruiting and training volunteers. The Program Coordinator connects TMS with external agencies to build healthy partnerships, providing holistic wrap-around support for clients and promoting self-advocacy. This role will be working very closely with CIC Site Leads and other staff.

Employment Type: Temporary, Full-Time (December to March 31, 2026)
Schedule 1: Strathcona CIC - Monday to Friday between 8:00 a.m. to 7:00 p.m. (schedule will be determined)
Schedule 2: Canora CIC - Monday to Friday, 8:00 a.m. to 8:00 p.m.; Saturday to Sunday, 9:00 a.m. to 5:00 p.m.(schedule will be determined)
Reporting to: Community Impact Centre Manager
City: Edmonton
Location: Strathcona & Canora Community Impact Centre
Number of Positions to Fill: 2
RFR#s: 1784 & 1783

MAJOR DUTIES AND RESPONSIBILITIES

• Develop, facilitate, and implement programs that support and nurture the community in and around the assigned Community Impact Centre, in collaboration with the CIC Site Lead;
• Build and nurture relationships with external partners and stakeholders for healthy collaboration;
• Oversee all group programming provided for Community Impact Centre guests;
• Lead participants and volunteers involved in the programs;
• Ensure a safe, respectful environment for all community members, staff, volunteers and visitors;
• Recruit and provide volunteers with necessary trainings to ensure programs are delivered effectively;
• Collect data and generate reports on statistics as required;
• Develop and conduct evaluations to determine effectiveness of program activities;
• Ensure all materials and equipment needed for programs are in good working order;
• Collaborate with key departments (Housing, Wellness, and Employment) to ensure programs are accessible;
• Maintain a high level of confidentiality and professionalism;
• Support Front Line staff outside program coordination hours or as needed, such as basic interventions, referrals, and general front-line responsibilities.

MINIMUM QUALIFICATIONS AND SKILLS

• An undergraduate degree in Social Work or related field or equivalent level of experience;
• Minimum of 1 years' experience working in program facilitation and development;
• Minimum of 2 years of Front-line Experience and understanding of vulnerable populations;
• Knowledge within the field of community development and community resilience initiatives;
• Demonstrated ability to engage, communicate, and work effectively with a diverse;
  range of people from various cultural and socio-economic backgrounds;
• Experienced with developing and encouraging staff to come up with creative solutions to complex challenges and problem;
• Must be self-directed and have the ability to work independently as required;
• Effective group program facilitation skills as well as multi-tasking and administrative skills;
• Well-developed organizational, time management, oral, written and interpersonal communication skills;
• Demonstrated effective conflict management, de-escalation, and networking skills;
• Proficient in Microsoft Office Suite.

WORKING CONDITIONS

• This position requires flexibility to work occasional evenings and weekends;
• Hours will be split between the various Community Impact Centre locations;
• Minimal to moderate physical effort required;
• Fast paced and demanding work environment;
• Moderate amounts of Lifting, traveling, sitting, standing, walking, and driving personal vehicle required as part of this role;
• Employees are to be aware that many of our clients may experience difficulties or impairment at times, which could result in them uttering threats, discriminatory statements, and other insults at your person. This may be in a raised voice, or in seeing unpredictable behaviour up to and including the possibility of them becoming aggressive;
  • Training on how to respond is provided, but this is to be considered typical working conditions. Many of our clients are unaware of the impact of these comments.
• Please submit Cover Letter along with Resume.

 ADDITIONAL REQUIREMENTS:

• An Employment Background Check is required for all positions at The Mustard Seed
• As The Mustard Seed is a Christian ministry, we require our employees to agree to respect and not detract from The Mustard Seed's Employment Values during their employment at The Mustard Seed.
• Must have legal authorization to work in Canada on a full-time basis for anyone other than current employer

COMPENSATION & BENEFITS:

• All The Mustard Seed employees have access to the Employee and Family Assistance Program, which provides support for maintaining a healthy work-life balance, addressing mental health concerns, and focusing on personal development in various areas.

NOTE:

• Your privacy is important to us. The information we collect is used solely for consideration for employment.
• We thank all candidates for their interest, however, only those candidates selected for an interview will be contacted. The Mustard Seed reserves the right to amend job advertisements. No phone calls please.
• Please visit our Careers page to see more job opportunities.