CRM Executive

7 days ago

Toronto, Ontario, Canada Entain Full time $60,000 - $120,000 per year
Company Description

We're Entain. Powered by our very own technology and building products that push boundaries, Entain is home to a global family of more than 25 well-known brands (including Sports Interaction) and over 24,000 people, but we all play for the same team. When we win, we win together.

Our vision is to be the world leader in betting, gaming and interactive entertainment by bringing moments of excitement into people's lives. We will achieve this through our focus on sustainability and growth, driving change in the fast-paced world of entertainment.

Job Description

Reporting to the CRM Manager, the CRM Executive will play a crucial role in executing the communication and promotions plan for Sports Interaction. The primary focus of this role is to drive customer engagement, retention, and reactivation through the creation, segmentation, and execution of targeted campaigns, as well as reporting on our main KPIs.

Key Responsibilities

Execute Communication and Promotion Strategies: Implement the CRM marketing plan to effectively engage and retain our audience.

Create Campaigns Using Tools and Software: Utilize various tools and software to develop and deploy marketing campaigns.

Leverage Communication Tools for Targeted Campaigns: Execute targeted campaigns and promotions via email, SMS, push notifications, etc.

Adhere to Communication Guidelines: Ensure all communications follow established guidelines and best practices across various email, SMS, push notifications, etc.

Monitor and Continuously Improve Campaign Performance: Focus on tracking campaign and promotion performance, and work with the CRM Intelligence Team to analyze data and gain insights for continuous improvement.

Regular Reporting: Provide regular updates on campaign performance and other assigned initiatives.

Collaborate with Creative Department: Work with the creative department to develop compelling campaigns and promotions.

Qualifications

Specialist Skills and Experience

Execute Communication and Promotion Strategies: Implement the CRM marketing plan to effectively engage and retain our audience.

Create Campaigns Using Tools and Software: Utilize various tools and software to develop and deploy marketing campaigns.

Leverage Communication Tools for Targeted Campaigns: Execute targeted campaigns and promotions via email, SMS, push notifications, etc.

Adhere to Communication Guidelines: Ensure all communications follow established guidelines and best practices across various email, SMS, push notifications, etc.

Monitor and Continuously Improve Campaign Performance: Focus on tracking campaign and promotion performance, and work with the CRM Intelligence Team to analyze data and gain insights for continuous improvement.

Regular Reporting: Provide regular updates on campaign performance and other assigned initiatives.

Collaborate with Creative Department: Work with the creative department to develop compelling campaigns and promotions.

#LI-Hybrid

Additional Information

At Entain, we do what's right. It's one of our core values and that's why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated. 

We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally.

  • CRM Executive

    7 days ago

    Toronto, Ontario, Canada Entain Full time $60,000 - $90,000 per year

    Company DescriptionWe're Entain. Powered by our very own technology and building products that push boundaries, Entain is home to a global family of more than 25 well-known brands (including Sports Interaction) and over 24,000 people, but we all play for the same team. When we win, we win together. Our vision is to be the world leader in betting, gaming and...

  • CRM Account Executive

    2 weeks ago

    Toronto, Ontario, Canada ServiceNow Full time $80,000 - $120,000 per year

    Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...

  • Project Coordinator

    5 days ago

    Toronto, Ontario, Canada JAM CRM Full time $60,000 - $90,000 per year

    About UsWe are a leading CRM agency dedicated to designing and delivering innovative, customer-centric omni-channel journeys for our clients. Leveraging platforms like Salesforce Marketing Cloud, we craft seamless, data-driven experiences that engage customers at every touchpoint. As we continue to grow, we're looking for a Project Coordinator to join our...

  • Senior Revenue Operations Analyst

    2 minutes ago

    Toronto, Ontario, Canada Method CRM Full time $80,000 - $120,000 per year

    OpportunityMethod is hiring a naturally curious, hands-on systems-builder to create the backbone of our revenue operations. You'll connect our most critical GTM systems, organize the resulting data into real-time dashboards, and surfacing insights that drive decision-making across the business. If you're someone who loves solving hard problems, getting...

  • Lead Product Manager, CRM

    3 hours ago

    Toronto, Ontario, Canada AutoTrader Full time $60,000 - $150,000 per year

    We are TRADER, a Canadian leader in digital automotive solutions. Our flagship brands —,AutoSync,Dealertrack Canada and CMS— help Canadians buy, sell, and finance vehicles with confidence.As part ofAutoScout24 group, Europe's largest online car marketplace, we're shaping the future of automotive retail in Canada and beyond.Learn more at This role will be...

  • Software Developer CRM

    7 days ago

    Toronto, Ontario, Canada isgSearch Internal Full time $90,000 - $120,000 per year

    IT - Application & Software DevelopmentToronto, ONContractOct 14, 2025Our client has a 4 month renewable contract for someone to do the following... 4+ years experience in the following:Salesforce Administrator CertificationIntermediate experience in codingExperience working as a CRM administrator (e.g., Salesforce)The purpose of this request is to acquire...

  • Ontario Regional CRM Manager

    4 days ago

    Toronto, Ontario, Canada Triskel Consulting Full time $80,000 - $140,000 per year

    Our client is a digital services provider operating within the iGaming field. Their CRM team is at the core of their growth, driving retention, engagement, and long-term success. As they continue to grow, they are looking for an Ontario Regional CRM Manager to focus on the Ontario market, creating localized and effective campaigns that drive results across...

  • Art Director, US CRM

    4 days ago

    Toronto, Ontario, Canada eBay Full time $120,000 - $180,000 per year

    At eBay, we're more than a global ecommerce leader — we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.Our customers are our compass, authenticity...

  • Copy Manager, US CRM

    2 weeks ago

    Toronto, Ontario, Canada eBay Full time $80,000 - $120,000 per year

    At eBay, we're more than a global ecommerce leader — we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.Our customers are our compass, authenticity...

  • Account Executive

    2 hours ago

    Toronto, Ontario, Canada Activix Full time US$60,000 - US$1,200,000 per year

    Company DescriptionActivix is the premier Canadian Automotive CRM designed to help dealerships sell more cars and provide exceptional customer service. The platform empowers dealerships to tailor their sales and customer service strategies uniquely. Activix is a trusted partner for automotive professionals, offering innovative tools and solutions that drive...