Senior Revenue Operations Analyst

OpportunityMethod is hiring a naturally curious, hands-on systems-builder to create the backbone of our revenue operations. You'll connect our most critical GTM systems, organize the resulting data into real-time dashboards, and surfacing insights that drive decision-making across the business. If you're someone who loves solving hard problems, getting hands-on with systems and connecting them together, all while putting your insights and data analytics skills to work, this role is for you.You'll report to the CRO and work closely with leadership in sales, marketing and product. This is a high-impact, high-autonomy role with real visibility—ideal for someone ready to take the next step in their career.

About MethodMethod is on a mission to transform how small businesses operate by giving them real control over their customer workflows. Our flagship product, Method CRM is purpose-built for small businesses that have outgrown spreadsheets and generic tools. With deep QuickBooks integration and a powerful no-code customization engine, Method enables users to design workflows that truly fit their unique needs. As a scaling growth company, we're now taking that mission further, leveraging AI to develop intelligent agents that assist users in rapidly building and customizing no-code apps. This innovation is at the heart of our next chapter, and we're looking for people who are excited to build the future of work

The RoleYour work will span three core buckets:1. Revenue & GTM Systems (50%)

• Develop and code data connections: With hands-on coding, create the connections between data systems that deliver automated timely & relevant customer emails or in-app notifications, and set-up data systems that allow for cross-system data analysis and insights.
• Tech Stack Optimization: Own optimization of the GTM tools and systems - CRM, marketing automation, sales, product analytics and customer support platforms. Maintain operational rigour and uphold data integrity, trouble-shooting data issues or integration challenges as they arise across systems.
• Data Integrity: Act as lead on data governance principles, including management and implementation of ETL processes. Manage end-to-end data hygiene, systems accuracy, and reporting integrity to support business decisions. Document data definitions and ensure reporting consistency. Go into the systems and make changes directly when errors occur or updates are needed.
• Evolve Scalable GTM workflows: Input into plans to continue to evolve cross-functional systems across the revenue teams, including but not limited to the adoption and integration of AI agents. Bring a business-mindset to recommended changes or enhancements, with aim of keeping efficiency and tech-stack costs in-line with revenue growth.
• Technology Stack Process Documentation: Drive process clarity, and create documentation to ensure every team is rowing in the same direction. Collaborate closely with Marketing, Sales, and Customer Success to resolve operational gaps and inefficiencies around lead assignment, lead scoring, follow-up activities across outbound and inbound and keep related technology stack documentation up to date.

2. BI & Insight Development (30%)

• Build and maintain dashboards to track critical metrics like pipeline health, sales opportunities, pipeline efficiency, marketing lead conversions, etc., ensuring data accuracy across all reporting
• KPI tracking: Refine and deliver accurate operational metrics to measure funnel health, improve forecast accuracy, and scale readiness for ongoing growth.
• Manage and improve data pipelines by partnering with customer success, professional services, marketing and our sales teams to deliver actionable insights.
• Translate raw data into narratives that drive action from the executive team

3. Strategic Analysis & Decision Support (20%)

• Answer open-ended business questions: e.g., "Where are we losing expansion dollars?"
• Support board meeting prep with clear and compelling reporting on ICP growth, conversion rate stage trends, and key levers that will deliver future growth.
• Work cross-functionally to align metrics with strategy

What You Bring & Who You Are:

You may not have 10 years of experience, but you've always taken on more than your role called for. You love to learn, dig into problems, and help businesses operate more intelligently. You're comfortable handling ambiguity, juggling multiple priorities, and making thoughtful trade-offs under pressure.

• Must have hands-on development and database experience, including but not limited to setting-up and maintaining ETL processes and coding the connections between systems
• Must have a strong knowledge of SQL and either Python or C#; demonstrating a passion in developing in coding and technical systems
• At least 5 years experience working with business systems (e.g., Salesforce, HubSpot, Segment) and experience building out the GTM systems of a SaaS business
• Strong understanding of data analysis, business intelligence, and visualization tools like Tableau, Looker, or Power BI
• Understanding of how revenue teams (sales, support, marketing) operate and what they need from data
• Excellent communicator who can translate complex ops topics to non-technical stakeholders
• Comfortable operating independently as a team of one, prioritizing tasks, and executing with minimal supervision
• Experience or a strong curiosity in utilizing AI tools to streamline workflows, analyze data, and make process improvements
• A bias toward action, intellectual curiosity, and the confidence to question priorities
• A track record of picking up new tech and solving real-world problems quickly
• Bachelor's degree in Business, Marketing, or a related field; MBA or related post-grad credentials preferred

Why You'll Love Method

Flexible hybrid work model – designed to support work-life balance while maintaining strong team collaboration; employees work from our downtown Toronto office 2–3 days per week Collaborative and social team culture – work in a supportive environment with regular team events and company-wide celebrations that keep things fun and connected Growth-stage company experience – working at a scaling growth company like Method gives you deep insight into how a software company operates. You'll be involved in a wide range of discussions and initiatives, gaining experience that's hard to find in more siloed environments. Training – You will receive initial and ongoing training on Method's products, policies and procedures as well as a quarterly professional development budget.Great downtown location – Method is located right in the heart of Toronto's young and vibrant 'King West' technology hub at the corner of Adelaide and Spadina Ave. Comprehensive health benefits – inclusive of healthcare, vision, and dental coverage to support your overall well-being Weekly lunch credit – enjoy a meal on us every week as a small way to say thanks

What to Expect in Your First 90 Days:

• Onboard and acclimate with the Revenue Operations team.
• Understand Method's values and how our teams collaborate to drive results.
• Learn and become an expert of our internal communication tools, norms, and practices.
• Complete Method's Bootcamp.
• Work with your manager to build out tailored goals and a plan to set you in the right direction for the upcoming quarter.
• Participate in your first quarterly performance review.
• Create a GTM data map + ETL v1 live: Document all objects/fields across CRM, marketing automation, product analytics, support
• Lead flow & routing hardening: Audit MQL/SQL definitions, scoring, and assignment rules; implement fixes for duplicates, enrichment, and SLA timers; deliver a before/after lead flow diagram and a weekly "leadsmeetingsops" conversion report by segment.
• Source-of-truth dashboards: Launch executive and functional Looker/Power BI dashboards (Exec, Marketing, Sales, CS) covering pipeline health, forecast, funnel conversion, cohort retention/expansion, and campaign ROI; include alerting for anomalies and a shared KPI glossary.
• Activation & expansion insight loop: Build a product usage revenue model identifying leading indicators for sync completion, seat expansion, and churn risk
• AI/automation pilot: Ship one high-impact RevOps automation (e.g., AI call summary CRM fields, lead research enrichment, or pipeline risk notes) with a short runbook, guardrails, and measured time saved.
• ELT reporting kit: Standardize a monthly exec-ready revenue packet (ICP mix, stage conversion trends, CAC/LTV hints, expansion vs. new logo, forecast vs. plan) with one-page insights and "three levers" for next month.

At Method, we believe in a thoughtful and human approach to hiring. Every application is reviewed by a real person, never AI, because we know your experience, potential, and personality can't be measured by an algorithm. We take the time to get to know each qualified candidate and appreciate the effort you put into applying.

This is an active role we're currently looking to fill, and we thank all applicants in advance. Please note that only candidates selected for an interview will be contacted. We kindly ask that you do not call or contact us through agencies.

Method is an equal opportunity employer for all — regardless of race, colour, ancestry, religion, gender identity, sexual orientation, age, marital status or able-bodiedness. As part of our commitment to be an inclusive and accessible workplace, we're happy to provide accommodations for candidates taking part in the selection process.