Medical Receptionist

5 days ago

Etobicoke ON MC N, Canada Eringate Pharmacy Full time

Overview

We are seeking a dedicated and organized Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks within a busy medical office environment. This role requires proficiency in medical terminology and familiarity with electronic medical records systems, ensuring smooth operations at the front desk.

Duties

  • Greet patients and visitors in a friendly and professional manner.
  • Manage multi-line phone systems, answering calls promptly and directing them to the appropriate personnel.
  • Schedule appointments and maintain an organized calendar for healthcare providers.
  • Collect patient information, including insurance details and medical history, ensuring accuracy in electronic medical records.
  • Assist with billing inquiries and process payments as necessary.
  • Communicate effectively with patients regarding their appointments, follow-up care, and any necessary documentation.
  • Collaborate with clinical staff to ensure seamless patient flow and care coordination.
  • Maintain a clean and welcoming reception area, ensuring all materials are current and informative.

Requirements

  • Proven experience as a receptionist in a medical or dental office setting is preferred.
  • Familiarity with electronic medical records systems is highly desirable.
  • Strong understanding of medical terminology to facilitate effective communication with patients and healthcare providers.
  • Excellent organizational skills with attention to detail in managing patient information.
  • Proficient in using office equipment and software applications relevant to administrative tasks.
  • Ability to handle multiple tasks simultaneously while maintaining professionalism under pressure.
  • Strong interpersonal skills with a commitment to providing outstanding patient service.
  • Previous experience working with front desk operations or administrative roles is advantageous. Join our team as a Medical Receptionist where you will play a vital role in enhancing patient experiences while supporting our healthcare professionals.

Job Types: Full-time, Part-time

Pay: $17.49-$22.63 per hour

Work Location: In person

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