sales engineer

We are hiring

About us

Founded in 1996, TP-Link is a global provider of reliable networking devices and accessories, involved in all aspects of everyday life. Supplying reliable networking, wireless and surveillance products to businesses in more than 170 countries, we are serving billions of people worldwide

Join us and experience the difference.

We are a vibrant and innovative workplace where employees are valued and empowered. We love what we do

We are seeking an interesting and interested
Sales Engineer
to join our growing team. This role involves combining technical expertise with sales skills to facilitate the sale of TP-Link's technologically advanced products, acting as a bridge between the customer and the company.

Thank you in advance for your interest in TP-Link.

We look forward to reviewing your resume

Location
: On-site | 88 Fulton Way, Richmond Hill, ON

T
ype
: Full-Time | Salary + Benefits + Paid Time Off

Reports to
: Senior Manager, Sales Engineering-Business Solutions

Job Requirements:

• Diploma in computer science/computer engineering or a computer technology-related discipline
• 3+ years' experience in technical/pre-sales support as a pre-sales engineer, solutions architect or a similar role
• Experience managing end to end technical aspects of deals, through to technical closure
• Demonstrated problem-solving skills
• Ability to impact key wins within the company
• Ability to build and maintain channel partner relationships, including ability to effectively communicate technically to a range of both external and internal stakeholders
• Excellent presentation and public speaking skills
• Strong communication and writing skills (experience on responding to RFPs is beneficial)
• Experience explaining technology topologies via whiteboarding, Visio and other methods
• Team player that thrives in both group and individual projects and is able to work with minimum supervision and direction
• Strong technical troubleshooting skills are desired
• Technical knowledge in Wi-Fi, Ethernet Switching, Routing, Firewalls and NAC
• Experience with IP Cameras or physical surveillance and sensors is an asset
• Knowledge of Python and familiarity with APIs are assets
• Industry-recognized certificates are assets
• Previous Vendor or Reseller experience is an asset
• Eligibility to work in Canada

Essential Duties & Responsibilities:

• Prepare and confidently deliver presentations of the company's products/solutions to prospects and customers (resellers, end-users, distributors, etc.)
• Work closely with sales team and drive in-depth discovery discussions with prospective customers to understand their environment and associated needs
• Develop and execute on joint strategy with your direct Account Manager(s) and team which is tied to your partners and customers
• Collectively work with TP-Link teams (account sales/ technical, marketing, specialization overlays) + your partners teams (sales/ technical/ professional services, managed services, etc.) to develop "go to market" offerings
• Articulate the company's technical value proposition, differentiators, and capabilities
• Be the primary technical point of contact for your partners and customers. Provide trusted technical advice and recommendations to clients and champion them to the broader Canadian TP-Link team
• Lead product and solution demonstrations to technical and non-technical audiences, at executive and/or technical levels, both pre-and post-sales
• Deliver internal and external training on the company's existing and new products/solutions
• Respond to RFI/RFQ and tenders/inquiries and produce detailed proposals
• Have a strong ability to position TP-Link solutions to your partners and customers, whether this be remotely or in person. This requires strong communication skills and the ability to confidently present through whiteboarding, technical white papers, technical plans, or customer discussions
• Ensure close cooperation with Product Management by integrating customer feedback into a product roadmap
• Assist and/or lead in training events where the target audience is technical and includes System Engineers, Solutions Architects and Professional Services
• Manage your time effectively when working on multiple deals simultaneously, ensuring a positive customer/partner experience is maintained
• Maintain accurate activity, contact, and account technical information of all customers and prospects
• Frequent interprovincial travel will be required

In Accordance with the Accessibility for Ontarians with Disabilities Act (AODA), TP-Link Canada strives to ensure that all recruiting processes are non-discriminatory. If you require accommodation, please advise HR in advance of attending the interview.

Only candidates selected for an interview will be contacted. All other applicants are thanked for their interest.

All personal data being collected will be treated in strict confidence and used for recruitment purposes only.