Current jobs related to Manager, Learning Solutions Operations - London, Ontario - McLean & Company
-
Manager, Learning Centre
1 day ago
London, Ontario, Canada Workplace Safety and Insurance Board Full timeThe Manager, Learning Centre is a leadership role responsible for managing and enhancing the operations of our state-of-the-art Learning Centre—a cornerstone of our organizational learning strategy and employee value proposition. Working closely with the Vice President, Learning & Organizational Development (VP, L&OD), the Manager ensures the Centre...
-
Program Manager, Enterprise Learning
2 weeks ago
London, Ontario, Canada TD Full time $80,000 - $120,000 per yearWork Location:London, Ontario, CanadaHours:37.5Line of Business:Human ResourcesPay Details:$91,200 - $136,800 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been...
-
Operations Manager
1 day ago
London, Ontario, Canada Wizehire Full time US$55,000 - US$65,000 per yearJoin the Osman Omar Real Estate Team – Where Excellence Meets OpportunityWho We AreAt the Osman Omar Team, our mission is simple deliver aworld-class experienceto every client, every time.Rooted in London, Ontario, we've built a reputation for care, professionalism, and exceptional results. Whether guiding someone through their first home purchase or...
-
Learning & Development Specialist
1 day ago
London, Ontario, Canada Mainstreet Credit Union Canada Full time $800,000 - $1,000,000 per yearAbout UsWe are a dynamic and growing credit union with 11 locations across Southwestern Ontario, committed to providing exceptional financial services to our members.We believe we have the best team in the business due to our leadership philosophy of excellence, and team development. With our full spectrum of investment, credit, and general banking...
-
Operations Manager
1 day ago
London, Ontario, Canada All Terrain Property Maintenance Full time $70,000 - $90,000 per yearOperations Manager – Results-Driven Leader with Snow & Ice ExpertiseAt All Terrain Property Maintenance Inc, we cultivate a culture rooted in operational excellence, innovation, and people-first leadership. We're seeking a resilient, decisive Operations Manager who thrives in a fast-paced, high-output environment, confidently steering teams to deliver...
-
Senior Learning Consultant
1 week ago
London, Ontario, Canada Canada Life Full time $67,000 - $117,400 per yearPermanent Full TimeReporting to the Director, Risk and Compliance Initiatives, you will be responsible for providing design and facilitation support for training on Risk and Regulatory Programs.Leveraging industry best practices, you will work with Learning and Development and Compliance and Risk Experts to develop a Business Risk and Controls learning...
-
Territory Manager, Community
24 hours ago
London, Ontario, Canada Trudell Healthcare Solutions Inc. Full time $55,000 - $110,000 per yearAre you a fierce competitor driven by overcoming challenges and exceeding expectations?Do you have a passion for Respiratory care?Do you possess excellent communication skills and are able to foster exceptional customer experiences?We at Trudell Healthcare Solutions "(THS)" are looking for an individual who is driven and shares our passion for customer...
-
Manager, IAM Technology Operations
1 week ago
London, Ontario, Canada Canada Life Full time $76,000 - $141,400 per yearPermanent Full Time -We are looking for a Manager, IAM Technology Operations.The Manager, IAM Technology Operations, will work with a team of IAM Technology Operations and Governance Specialists supporting Critical IAM technology operations across Multiple IAM technology Platforms. Reporting to the Director, Logical access and Governance Operations(LAGO),...
-
Manager, Operations II
1 week ago
London, Ontario, Canada Cadillac Fairview Full time $80,000 - $120,000 per yearRole impact:To provide management for the effective operation of a major Shopping Centre by directing and coordinating the efforts of the operations team and overseeing the services provided by external resources such as architects, consultants, contractors and suppliers so that the Centre is managed within budget and meets CF standards.What you will...
-
Forklift Operator/Warehouse
2 weeks ago
London, Ontario, Canada Trusthire Solutions Full time $48,000 per yearJob Title: Forklift Operator – WarehouseLocation: LondonJob Type: Full-TimeShift: [Day/Night/Rotating Shifts]Pay Rate: $22–$24 per hourJob Summary:We are currently seeking an experienced and safety-conscious Forklift Operator to join our warehouse team. The successful candidate will be responsible for operating forklifts and other equipment to move,...
Manager, Learning Solutions Operations
2 weeks ago
Position Purpose
Are you energized by working in a fast-paced, deadline-driven environment and supporting internal and external clients? Are you known for problem solving, organization, strong attention to detail, collaboration, and communication skills? If so, we have an exciting role for you
McLean & Company is the fastest growing advisory firm in the world. We are looking for a
Manager, Learning Solutions Operations
to help us grow to the next level and meet the growing demand for our services. In this role you'll work with internal staff and external clients to support the delivery and continuous improvement of external client-facing facilitated programs designed for organizations, HR professionals, and leaders.
Duties & Responsibilities
- Schedule training and coaching programs end-to-end by confirming dates based on client requirements and facilitator availability, securing client approval, while balancing delivery targets.
- Manage and develop a team of 2 Coordinators and 1 Co-op responsible for supporting training sessions, launching programs in the LMS (Docebo), collecting feedback, and responding to client and learner inquiries.
- Own and launch data-driven product and process improvements by identifying opportunities aligned with member and market needs and delivering actionable recommendations for implementation.
- Lead the end-to-end management of learning programs in Docebo, including planning, configuration, collaborating with system administrators, while driving continuous improvements for program effectiveness.
- Audit Salesforce reports to ensure accuracy of delivery hours, facilitator targets, and timely use of client entitlements to reduce backlog for Learning Solutions products.
- Oversee the delivery feedback collection process, ensuring insights are communicated internally in actionable, practical, and member-centric ways, and support improvements to related research when needed.
- Provide training to sales teams on Learning Solutions products and processes to enable effective sales support.
- Foster a high-performing team culture by setting clear goals, providing coaching and feedback, managing workload and priorities, and promoting collaboration to achieve operational excellence.
Education & Experience
- Undergraduate degree in Business, Product Management, Project Management, or a related discipline. MBA is an asset.
- 4+ years' experience in operations, product management, project management, and/or process improvement.
- Previous experience managing people is considered an asset.
- Experience in HR processes or collaboration with HR teams is considered an asset.
- Proficiency in Microsoft Office, including Word, Excel, PowerPoint
- Knowledge of Salesforce, Microsoft Teams, and SharePoint platform(s), Docebo is considered an asset.
Skills & Attributes
- Demonstrated stakeholder management with a capacity for forming and advancing relationships with both internal and external stakeholders.
- Customer-service orientation.
- Strong written and verbal communication skills and a keen attention to detail.
- Structured, logical thinking and problem-solving skills with an ability to pivot focus as necessary.
- Demonstrated ability to manage multiple priorities and meet deadlines.
- Teamwork orientation balanced with a sense of ownership and the ability to work independently.
- Quantitative and qualitative analytical skills.
- Ability to thrive in an entrepreneurial, flexible, rapidly changing work environment.
About McLean & Company
McLean & Company is the trusted partner of HR and leadership professionals around the world. Our memberships are designed to provide HR and leadership teams with what they need to drive organizations forward.
McLean is a place where your voice will be heard – a place where you will see the impact of your work with our 30,000+ members. It is a place where you will find community and collaboration, where you will work with diverse individuals with their own unique stories and experiences. McLean is a place where success is celebrated by the whole team – a place where you are encouraged to stretch and grow.
We're passionate about empowering leaders to shape a workplace where everyone thrives.
McLean & Company,
a division of Info-Tech Research Group of companies is an equal opportunity employer committed to diversity and inclusion and does not discriminate on the basis of any legally protected status or characteristic including Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran and are pleased to consider all qualified applicants. To that end, upon request, ITRG will ensure, to the extent possible, that accommodation be made available to applicants throughout the recruitment and hiring process.
