Learning & Development Specialist

About Us

We are a dynamic and growing credit union with 11 locations across Southwestern Ontario, committed to providing exceptional financial services to our members.

We believe we have the best team in the business due to our leadership philosophy of excellence, and team development. With our full spectrum of investment, credit, and general banking instruments, our team can build the solution that is best for our customers; and since our customers are also our shareholders, this will always be our business objective

Mainstreet Credit Union is actively seeking an experienced Learning & Development Specialist to join our growing team

Why Join Our Team?

At Mainstreet we believe in investing in you – whether it is our employees or our incredible members. At Mainstreet we are committed to providing exceptional service, advice and improving and making a difference in the lives of our members.

Mainstreet offers its employees:

• Work-life balance and flexible work arrangements
• Opportunities for training and advancement
• Generous salary, vacation and benefits (Mainstreet is a Living Wage employer)
• Opportunity to work at a values-based cooperative

Our Values:

Personalized:
High quality personalized advice with flexible solutions.

Supported
: Highly responsive through empowered professionals.

Known
: Meaningful impact and connected to community.

Easy:
Easy and in the way our members prefer.

The Role

Salary:
$62, $78, Commensurate with experience)

Location:
Sarnia or Strathroy Administration Office

Job Function:

As a Learning and Development Specialist, you will play a vital role in the support of designing, implementing, and evaluating learning initiatives that contribute to the professional growth and effectiveness of our employees. This position is ideal for a dynamic individual who is passionate about adult learning principles, instructional design, and creating a positive and engaging learning experience.

This position reports to the Director of Organizational Learning & Development and collaborates closely with HR, department leaders, and employees to enhance the overall learning culture within the organization.

Major Duties and Responsibilities:

Training Program Design:

• Collaborate with department heads and subject matter experts to identify training needs for both soft skills and technical skills.

• Design and develop engaging and effective training programs that align with organizational goals.

Learning Delivery:

• Facilitate training sessions using a variety of delivery methods, including in-person and virtual formats.

• Ensure that training content is delivered in an interactive and participant-centered manner.

Learning Technology Management:

• Utilize learning management systems (LMS) and other technology platforms to deliver and track training programs.

• Stay informed about emerging learning technologies and recommend enhancements.

Evaluation and Assessment:

• Implement assessment tools to measure the effectiveness of training programs.

• Gather feedback from participants and stakeholders to continuously improve learning initiatives.

Professional Development:

• Stay current with industry trends, best practices, and advancements in learning and development.

• Pursue continuous professional development and share knowledge with the team.

Collaboration:

• Collaborate with cross-functional teams to understand organizational needs and align learning initiatives.

• Partner with external training providers when necessary to supplement internal programs.

• Other duties as assigned.

Qualifications:

• Bachelor's degree in Organizational Development, Adult Education, or 3 - 5 years employment experience working in a related field.

• Proven experience in instructional design, training delivery, and learning and development.

• Advanced knowledge with adult learning principles and instructional design models.

• Strong presentation and facilitation skills with the ability to engage diverse audiences.

• Experience with learning management systems (LMS) and e-learning platforms.

• Expert knowledge of training tools such as ADDIE.

• Excellent organizational and project management skills.

Join Mainstreet Credit Union and be part of a workplace that values diversity, promotes equity, and fosters inclusion. We actively seek diverse perspectives, ensure equal opportunities for all, and cultivate a culture where every individual feels valued. Our commitment to continuous learning ensures an environment where everyone can thrive.

Mainstreet Credit Union is an equal opportunity employer. We welcome applications from candidates of all backgrounds and experiences. Accommodation is available upon request for candidates taking part in all aspects of the selection process.

*Note:
This posting is for an open vacancy. Application compatibility assessed with AI.