Service Admin

1 week ago

Toronto, Ontario, Canada Aplin Full time $40,000 - $60,000 per year

Our client, a leader in their industry, is seeking a Administrator Coordinator to support their team at the Mississauga, ON office. This role is ideal for someone organized, proactive, and comfortable managing multiple priorities in a fast-paced environment. You'll play a key role in coordinating service requests, scheduling technicians, and ensuring smooth communication between internal teams, vendors, and clients. This is a 3 month contract with potential for extension or to become permanent.

Benefits & Perks

  • Compensation: $19 to $20/hour
  • 100% in-office at the Mississauga branch – on-site parking and transit access available
  • Regular hours: approximately 8:30 AM – 4:30 PM, Monday to Friday
  • 3-month contract with potential for extension or permanent placement

Key Responsibilities

  • Answer and route incoming service calls and emails in a timely and professional manner
  • Coordinate, dispatch, and schedule digital service and capital/digital installation requests to the appropriate technicians
  • Coordinate, dispatch, and schedule movers and warehouse logistics as needed
  • Help maintain and update the project dashboard to reflect current service and installation statuses, timelines, and documentation
  • Communicate service and installation updates promptly to Internal Sales Consultants (ISCs), vendors, clinics, and other stakeholders
  • Track and follow up on open service requests to ensure timely completion and customer satisfaction
  • Perform data entry and general administrative support for the Digital & Install team

Qualifications

  • Minimum 1 year of experience in an administrative, coordination, or service support role
  • Proficiency in Microsoft Outlook and the MS Office Suite (Excel, Word, Teams)
  • Excellent verbal and written communication skills

At Aplin — together with our brands CompuStaff and Impact Recruitment — we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers.

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