Manager, Campus Services Operations

1 week ago

Ottawa, Ontario, Canada Carleton University Full time $80,000 - $120,000 per year

Duties and Responsibilities:

Responsible for the day-to-day operations of the campus services location across the campus with a key focus on facilities management and planning and third party vendor management. Ensures the services provided are efficient and effective.

Qualifications:

The incumbent must possess the following qualifications:

  • Knowledge of operational management and leadership concepts practices including program/service delivery models, policy development, planning, budgeting, performance measurement management, and human resources
  • Knowledge of contract management program design, delivery, assessment, and evaluation methodologies, processes, and practices
  • Experience forecasting, planning and implementing Deferred Maintenance Programs and Capital projects
  • Knowledge and experience of communications and management principles including monitoring and reporting analytics
  • Demonstrated experience and management of changing landscapes of communication/marketing channels and acquisition of retention of customers
  • Excellent interpersonal and organizational skills. Ability to prioritize and meet deadlines, manage multiple projects
  • Excellent communication skills and good judgement
  • Knowledge of relevant governing legislation, collective agreements, policies and procedures
  • Knowledge of office productivity software and databases, internet browsers and search engines, discipline-specific software, enterprise software, and technology devices
  • Knowledge of multiple software programs used in housing and residence life
  • Collaborate and work in teams

Education and Experience:

The above is normally acquired through the completion of:

  • Undergraduate University degree in Business or related field
  • Minimum of four years of facilities management and operations, including leadership experience. Managing and leading a team is a must

HR Note:

Equivalencies will be considered. Applicants are encouraged to provide information which may demonstrate equivalent qualifications. Please note that applicants may be required to complete an employment test as part of the selection process for this position. Those applicants that are selected for an interview will be requested to contact the Human Resource Advisor assigned to this competition as soon as possible to discuss any accommodation requirements. Arrangements will be made to accommodate your request in a timely manner. Carleton University is strongly committed to fostering diversity within its community as a source of excellence, cultural enrichment, and social strength. We welcome those who would contribute to the further diversification of our University including, but not limited to: women; visible minorities; First Nations, Inuit and Métis peoples; persons with disabilities; and persons of any sexual orientation or gender identity and expressions.

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