Automotive Parts Advisor

Timberland Ford is in search of an

Automotive Parts Advisor

Full-Time, Permanent

Location: Timmins, ON

At Timberland Ford, located in Timmins, Ontario, we are a full-service Ford dealer offering sales, service, and OEM parts for the complete lineup of Ford products. With customer satisfaction as our top priority, we strive to provide the best services to our customers, fostering a supportive and collaborative work environment where growth and success are prioritized.

We are seeking an Automotive Parts Advisor to support our customers by providing parts sales and assistance at the counter, in the shop, and over the phone.

This is an excellent opportunity for an individual with strong customer service skills, attention to detail, and a passion for delivering exceptional support.

Main Responsibilities

• Assist customers with parts selection, provide quotes, answer phone inquiries, and recommend related parts.
• Pull, fill, and replenish orders; track backorders and special orders; source out-of-stock parts and coordinate emergency orders.
• Notify service advisors, customers, and body shop teams when parts arrive and are ready for pickup or delivery.
• Review estimates for accuracy, pricing, and correct parts.
• Manage inventory, will-call, returns, credits, and daily shipments/pickups.
• Maintain accurate records of orders, invoices, and special-order parts.
• Support internal teams and outside sales with parts requests.
• Process payments and ensure proper documentation for all sales.
• Keep work areas clean, organized, and professional.
• Participate in ongoing training and stay current on product updates.
• Perform other related duties as assigned.

Qualifications

• High school diploma required.
• Relevant experience considered an asset.
• Excellent customer service skills and a strong work ethic.
• Strong communication, interpersonal, and relationship-building skills.
• Ability to follow written and verbal instructions and problem-solve in routine situations.
• Computer skills, including familiarity with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to lift and carry up to 50 pounds as required for the role.
• Valid driver's license.
• Legally eligible to work in Canada.

Additional Information

• Competitive salary range of $20 - $25 per hour, plus sales bonus.
• Candidates must be located in Timmins, ON, or willing to relocate to Timmins, ON.
• Standard work schedule: Monday to Friday, 40 hours per week.
• Comprehensive benefits package available after 3 months of successful employment.
• Prioritizing work-life balance, we encourage employees to take full advantage of their 2 weeks of vacation to start.
• Access to continuous training and professional development opportunities, with incentives for completing training programs.

How to Apply

Please submit your application directly through Indeed by clicking the "Apply Now" button on this job posting.

To explore more about Timberland Ford and our team visit our website:

While we appreciate the interest of all applicants, Canadians and permanent residents of Canada will be given priority. Please note that only candidates selected for an interview will be contacted.

At Timberland Ford, we are committed to fostering an inclusive and diverse workplace. We are an equal opportunity employer and encourage applications from all qualified individuals, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.

In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), Timberland Ford is committed to providing accommodations throughout the recruitment process. If you require accommodations, please let us know, and we will work with you to meet your needs.

The Company does not employ artificial intelligence tools for candidate evaluation; all recruitment decisions are made by human staff

Please specify in your application if you require accommodations at any stage of the recruitment process.

Job Type: Full-time

Pay: $20.00-$25.00 per hour

Expected hours: 40 per week

Benefits:

• Dental care
• Extended health care
• On-site parking
• Paid time off

Work Location: In person