Channel Operations

With the continued growth of our client Bell Canada and as one of their preferred partners OSL Direct Services, a Bell Authorized Agent, is recruiting for an Account Manager.

OSL Direct Services is a people-first, award-winning company that provides outsourced sales solutions for some of North America's largest Fortune 500 companies. We believe in great people doing greater things, every day. At OSL, we hire passionate, driven people to be those sales leaders and who are ready for their next big career move. OSL people are professional, willing to adapt and learn new skills, and are social by nature. Our people are what make OSL an award-winning, leading sales and operational organization.

The Role:

The Channel Operations - PSO Specialist will be responsible for managing end-to-end relationships with building/home owners, Builders, Boards of Directors, on-site Property Managers and others, from the pre-construction phase through well beyond occupancy

Reporting to the Manager – Partnership Sales, the successful candidate will be part of a team of enthusiastic, well organized professionals who have a knack for high-level relationship management and being a single-point-of-contact, while uncovering and strengthening opportunities for our sales teams to present services to all prospective residents

This position is for an existing vacancy within our sales team.

As part of our recruitment process, we utilize artificial intelligence (AI)-based tools to assist with certain stages, including initial resume screening and skills-matching assessments. These tools are designed to help our hiring team identify candidates whose experience and qualifications align closely with the requirements of the role. Please note that all final hiring decisions are made by our recruitment and/or hiring manager team. If you have questions or concerns about this process, please feel free to contact us at

Key Responsibilities:

• Contribute to the team in such a way that it can meet or exceed targets
• Represent our client Bell within the residential market to Builders, Property Management companies and Sales and Décor Centers
• Ongoing communication and regular site visits within assigned territory
• Thorough executional management of sales and marketing activities
• Build a reputation as a strategic partner for clients by creating value added programs through customer focused orientation
• Provide a regular and formalized stream of project specific competitive intelligence

Critical Competencies:

• Exceptional relationship management skills including active listening, problem solving, creative thinking and regular client communication
• Effective planning, organizational and time management skills
• Ability to identify and qualify opportunities for new business
• Experience in referral and lead generation programs
• Comfortable executing tasks independently
• Capability to develop strong relationships and negotiate with key industry contacts

Working Conditions:

• This position requires being on the road to meet with key contacts
• Travel within assigned territory 25% of the time
• Must own a vehicle in good condition
• Must have a valid driver's license

You will benefit from:

• Competitive base salary of $60,000 per year plus 15% end of year bonus 
• $250 car allowance/month
• A work schedule from Monday to Friday from 9:00 am to 5:00 pm.
• Results-oriented culture – We are looking for team members motivated by uncapped commissions.
• Permanent and full-time position.
• Benefits, including medical and dental coverage (individual coverage paid 100% by the employer)
• Continuing education leading to professional development, paid for by the employer.
• Tools necessary for your success: smartphone, tablet, corporate clothing, badge, business cards and others;
• 25% off your Bell residential services.
• Be part of a winning team that won Canada's Best Managed Companies Awards in 2018, 2019, 2020 and 2021.

 About the OSL Direct:

OSL is a people-first, award-winning company that provides outsourced sales solutions for some of North America's largest Fortune 500 companies. We believe in great people doing greater things, every day. At OSL, we hire passionate, driven people to be those sales leaders and who are ready for their next big career move. OSL people are professional, willing to adapt and learn new skills, and are social by nature. Our people are what make OSL an award-winning, leading sales and operational organization.