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Restaurant Manager

2 weeks ago

Vancouver, British Columbia, Canada Lobby Restaurant Full time

Responsibilities:

  • Oversee daily restaurant operations with a focus on efficiency, accountability, and service consistency.
  • Manage recruitment, training, scheduling, and performance evaluations to maintain a disciplined team.
  • Control costs and achieve budget targets through tight oversight of inventory, payroll, and labour management.
  • Implement and enforce operational procedures, including menu setup, pricing, coursing, and POS (Micros) programming.
  • Uphold strict compliance with food safety and sanitation standards.
  • Lead guest relations by resolving concerns directly, ensuring service recovery, and maintaining brand standards.
  • Drive revenue through focused upselling of wine, beverages, and premium add-ons to enhance the guest experience.
  • Support menu development and operational adjustments as required.

Requirements:

  • Proven experience as a Restaurant Service Manager.
  • Comprehensive understanding of restaurant financials, labour control, and compliance standards.
  • Demonstrated ability to lead, discipline, and motivate a diverse team in a demanding environment.
  • Strong command of English with excellent communication and documentation skills.
  • Able to work long, irregular hours including early mornings, weekends, and late evenings.
  • Physical capability to lift up to 50 lbs.
  • Hands-on, detail-oriented, and uncompromising when it comes to operational standards.
  • Hotel catering experience with booking events from start to finish.