Restaurant Manager
1 week ago
Responsibilities:
- Oversee daily restaurant operations with a focus on efficiency, accountability, and service consistency.
- Manage recruitment, training, scheduling, and performance evaluations to maintain a disciplined team.
- Control costs and achieve budget targets through tight oversight of inventory, payroll, and labour management.
- Implement and enforce operational procedures, including menu setup, pricing, coursing, and POS (Micros) programming.
- Uphold strict compliance with food safety and sanitation standards.
- Lead guest relations by resolving concerns directly, ensuring service recovery, and maintaining brand standards.
- Drive revenue through focused upselling of wine, beverages, and premium add-ons to enhance the guest experience.
- Support menu development and operational adjustments as required.
Requirements:
- Proven experience as a Restaurant Service Manager.
- Comprehensive understanding of restaurant financials, labour control, and compliance standards.
- Demonstrated ability to lead, discipline, and motivate a diverse team in a demanding environment.
- Strong command of English with excellent communication and documentation skills.
- Able to work long, irregular hours including early mornings, weekends, and late evenings.
- Physical capability to lift up to 50 lbs.
- Hands-on, detail-oriented, and uncompromising when it comes to operational standards.
- Hotel catering experience with booking events from start to finish.
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