Front Desk Receptionist

2 weeks ago

Scarborough ON MB G, Canada TRI-CARE PHYSIO AND WELLNESS CLINIC Full time

Job Overview

We are seeking a professional and organized Front Desk Receptionist to join our team. This vital role involves managing front office operations, providing exceptional customer service, and supporting administrative functions. The ideal candidate will possess strong office management skills, be proficient in computer literacy, and demonstrate excellent communication abilities.

Responsibilities:

- Greet and welcome patients and visitors in a professional and friendly manner

- Answer phone calls, schedule appointments, and manage the appointment calendar

- Check-in patients, verify insurance information, and collect necessary paperwork

- Maintain patient records and update information as needed

- Assist with billing and insurance claims processing

- Handle general clerical tasks such as filing, faxing, and scanning documents

- Coordinate with therapists to ensure smooth patient flow

- Provide excellent customer service and address patient inquiries or concerns

Skills:

- Previous experience working in a medical or wellness clinic preferred

- Proficient in using Antibex software for scheduling

- Strong organizational skills with attention to detail

- Excellent verbal and written communication skills

- Ability to multitask and prioritize tasks effectively

- Friendly and professional demeanour with a customer service mindset

This is an excellent opportunity for an individual seeking to join a dynamic team in a professional setting. The Front Desk Receptionist plays a crucial role in ensuring smooth operations and providing exceptional customer service to patients. If you have the necessary skills and experience, we invite you to apply for this position.

Please note that only qualified candidates will be contacted for further consideration. Thank you for your interest in joining our team.

Job Types: Full-time, Part-time

Pay: $17.20-$18.00 per hour

Work Location: In person

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