Provincial Engagement Officer

Location:
Vancouver Island
(Victoria or surrounding area preferred).

Travel Required
: Regular travel across Vancouver Island and occasional travel to Vancouver.

About The Organization
At Ronald McDonald House British Columbia and Yukon, we envision a province where families stay close to their sick children. Today, 2 out of 3 Canadians live in a city or town without a children's hospital. Our Mission is to give sick children the healing power of being together with family.

As a champion of family-centered care, we enable access to children's hospitals by providing families with sick children accommodation, meals, and wellness programs that support their emotional and physical well-being.

Since opening our first 13-bedroom House in Vancouver in 1983, Ronald McDonald House BC & Yukon has continued to grow to meet the rising need for support. In 2014, we opened a new 73-bedroom House on the grounds of BC Children's Hospital, along with a 2,000 sq. ft. Ronald McDonald Family Room inside Surrey Memorial Hospital. In 2025, we expanded once again, opening a new Ronald McDonald House Family Room at Royal Inland Hospital in Kamloops, bringing comfort, care, and a place to rest to families in the BC Interior. We are also opening a new Ronald McDonald House Family Room in Prince George at University of Northern British Columbia later this year to serve families in Northern BC.

As the second-largest Ronald McDonald House in Canada and one of the largest in the world, we are planning for even greater impact. With exciting expansion plans underway, we aim to double our capacity and impact across BC and the Yukon over the next five years, ensuring even more families can stay close when it matters most.

Our team is the backbone of this mission; serving families, supporting volunteers and donors, and helping spread awareness every single day.

About The Position
Based on Vancouver Island, the Provincial Engagement Officer plays a key role in advancing the mission of Ronald McDonald House BC & Yukon (RMH BC) by leading regional fundraising and community engagement efforts. With a primary focus on the Vancouver Island Golf Invitational, this role also drives revenue growth through donor relationships, sponsorships, McDonald's system engagement, and alumni family connections across the Island.

Reporting to the Manager, Provincial Engagement, the Provincial Engagement Officer is a proactive, outward-facing fundraiser who builds meaningful relationships and ensures strong financial and community outcomes for RMH BC in the region.

Key Responsibilities
Revenue Generation and Donor Engagement

• Set and achieve annual fundraising targets for the Vancouver Island Golf Invitational and other regional initiatives.
• Oversee all event revenue streams including sponsorships, ticket sales, donations, and auctions in partnership with Provincial Engagement team & volunteer committees.
• Identify and pursue new revenue opportunities across Vancouver Island, expanding Ronald McDonald House's presence and donor base.
• Build and manage a portfolio of donors, local service clubs and community partners, with a focus on growing their giving and engagement.
• Conduct donor meetings, presentations, and stewardship activities both virtually and in person.

Event Leadership – Vancouver Island Golf Invitational

• Lead the planning and execution of the annual Vancouver Island Golf Invitational, including securing sponsorships and foursomes, coordinating logistics, and managing event-day execution.
• Collaborate with the Vancouver-based Events team to ensure alignment on standards, systems, and guest experience.
• In collaboration with the Volunteer Coordinator, recruit and steward local volunteers, alumni participants, and committee members.
• Develop post-event impact reports and recognition plans.

Committee, Sponsorship and Stewardship

• Partner with volunteer event committee to drive event revenue and ensure strong stewardship of sponsors donors.
• Solicit, secure, and steward event sponsors.
• Deliver all sponsor benefits and recognition commitments.
• Provide exceptional stewardship to donors and partners to encourage long-term engagement.

McDonald's System and Corporate Engagement

• Build strong relationships with McDonald's Owner/Operators and suppliers on Vancouver Island.
• Support system-wide initiatives such as McHappy Day, Round-Up for RMHC, and in-store fundraising efforts.
• In collaboration with the Director, Donor Engagement, coordinate recognition and stewardship plans for McDonalds owner/operators in the region.

Alumni and Community Engagement

• Cultivate relationships with RMH BC alumni families to support regional storytelling, fundraising, and volunteer opportunities.
• Represent RMH BC at community events, speaking engagements, and partner activities to increase awareness and support.

Cross-Functional Collaboration and Administration

• Provide general support to the Provincial Engagement team as needed, including event logistics, coverage, and other duties as assigned.
• Collaborate with the development and communications teams to ensure cohesive messaging, data tracking, prospect clearance and donor experience.
• Work with the Marketing & Communications team to support promotional efforts (email, advertising, social media) to drive event engagement and visibility.
• Maintain accurate donor and event records in Raiser's Edge NXT.
• Provide regular updates on regional activities and contribute to team planning meetings.

Job Specific Competencies And Skills

• Alignment with the mission and values of Ronald McDonald House BC and Yukon
• Ability to represent the Organization with a polished, positive and professional demeanor and attitude at all times.
• A commitment to working cooperatively in a team environment with staff, volunteers, families, donors and the public.
• Strong interpersonal and communication skills with a proven ability to build lasting relationships.
• Self-motivated and highly organized with the ability to work independently in a regional role.
• Access to a vehicle and a valid driver's license.
• Ability to work a flexible schedule, including evenings and weekends.
• Ability to travel to meetings and events within BC.

Experience And Educational Requirements

• 3–5 years of experience in fundraising, donor relations, sponsorship, or community engagement.
• Demonstrated experience in planning and executing successful fundraising events or campaigns.
• Experience working with franchise or corporate partners (e.g., McDonald's system) is a plus.
• Proficient in Microsoft Office and CRM software (Raiser's Edge NXT preferred).
• Familiarity with Vancouver Island's philanthropic and business landscape is an asset.

What We Offer

• The opportunity to make a meaningful difference for families from across BC and the Yukon.
• Competitive salary and benefits package, including extended health coverage, RRSP matching, generous PTO including vacation, personal days, wellness days, summer Fridays and your birthday off.
• A flexible work environment, including a hybrid remote structure.
• A collaborative and supportive team culture committed to impact and innovation.

To Apply
Please submit your resume and a cover letter outlining your interest in the position and alignment with RMH BC's mission. Applications will be reviewed on a rolling basis.

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Please note: all successful candidates will be required to undergo a vulnerable sector criminal record check.