People & Culture Manager

People & Culture Manager

The Organization:

YESS is a not-for-profit agency working with youth facing difficult realities. Based in Edmonton, our Youth Support Centre provides immediate and low-barrier 24/7 sleep support and individualized wrap-around supports for young people aged

We work collaboratively within a network of care focused on the prevention of youth homelessness by providing youth with the necessary supports to stabilize their housing, improve their wellbeing, build life skills, connect with community, and avoid re-entry into homelessness.

At YESS, wellness is part of our environment. Youth are supported by our Wellness Integration Team with holistic, trauma-informed care, while staff benefit from our Wellness Practitioner, who provides ongoing confidential support and resources for balance and well-being.

The Opportunity:

We are seeking a People & Culture (P&C) Manager to join our team and play a vital role in shaping the employee experience and organizational culture at YESS. Reporting to the Director of People & Culture, this role offers the chance to combine strategic influence with hands-on leadership.

As a trusted advisor, you will partner closely with leaders and managers, providing people-centric advice and solutions that build leadership capacity, strengthen culture, and foster employee engagement. You will ensure that our people practices are compliant, efficient and also compassionate and aligned with our organizational values.

This is a career-defining opportunity for a HR/ People & Culture professional who wants to make a difference in a mission-driven environment where every decision ultimately contributes to empowering youth in our community.

Reports to:Director of People & Culture

Hours of Work: Full-Time, Onsite, 40 hours per week, Monday to Friday. Requirement to occasionally work on weekends and outside of regular business hours to support the 24/7 operations at YESS.

Key Responsibilities

In collaboration with the Director of People & Culture and People & Culture Coordinator, the People & Culture Manager is a key member of the People & Culture (P&C) team and is directly responsible for cultivating a vibrant, inclusive, and high-performing organizational culture.

Leadership & Advisory

• Act as trusted advisor on HR and culture matters.
• Coach managers to strengthen leadership, performance, and engagement.
• Partner with Director to align people strategies with organizational goals.

Talent Acquisition & Development

• Lead recruitment, onboarding, and retention initiatives aligned with values and needs.
• Enhance candidate/employee experience through surveys, feedback, and recognition.
• Design and deliver learning and career development programs.
• Assess training needs and facilitate workshops or external learning.

Performance Management

• Lead performance management frameworks and coach leaders/employees.
• Support annual review process.

Payroll, Compensation & Benefits

• Administer payroll, compensation, and benefits ensuring equity and compliance.
• Liaise with providers to resolve issues.

Policy & Compliance

• Develop, review, and enforce HR policies aligned with legislation and culture.
• Provide guidance on policies, programs, and legislation.

Employee Relations & Culture

• Advise on complex employee relations issues.
• Promote an inclusive and engaging workplace.

Change & Projects

• Lead HR projects and change initiatives that strengthen organizational capacity.

Disability & Leave Management

• Oversee disability management, WCB claims, and return-to-work plans.
• Manage LOA tracking, agreements, and documentation.
• Support LTD application process.

Other Responsibilities

• Deliver excellent service to stakeholders.
• Maintain HRIS systems (ADP, BambooHR) for accuracy and efficiency.
• Use HR data/metrics to guide improvements.
• Other duties as assigned.

Personal Characteristics

• Strong communication, organization, and time management.
• Skilled problem solver, adaptable in fast-paced environments.

Qualifications

• Post-secondary education in HR/Business; HR certification preferred.
• 5+ years in HR business partnering across talent, compensation, compliance, and HRIS.
• Strong legislative knowledge and experience in policy and employee relations.
• Proficiency in MS Office and HRIS (ADP, BambooHR).

Other Requirements

• Clear police clearance (PIC) and Child & Youth Intervention (CIRC) check.
• Valid government-issued photo ID.

YESS is an equal opportunity employer, committed to an inclusive and safe work environment for people of all backgrounds.

We thank all applicants for their interest, however only those shortlisted will be contacted.