Collision Centre Administrator

14 hours ago

Oakville ON LK H, Canada Auto World Imports Network Full time $40,000 - $60,000 per year

How would you like to work with one of Canada's most prestigious and well respected automotive groups? Join Auto World Imports Network

Headquartered in Thornhill Ontario, we are a premier network of 23 luxury automobile dealerships as well as 3 state of the art collision centres in the Greater Toronto Area.

Our company values its customers and employees and is invested in principles for success. We value doing business with integrity and adhere to the highest ethical standards.

Our Mercedes-Benz Oakville Collision Centre is looking for a Collision Centre Administrator to join our amazing team

Job Purpose

The Collision Centre Administrator accepts and directs incoming calls, takes detailed messages, and provides basic information to callers. S/he is the Body Shop's front-line contact with the public and administrative coordinator and must represent the body shop in a professional, and friendly manner at all times.

Responsibilities

  • Accepts all incoming calls.
  • Communicate with callers in a professional, friendly and efficient manner.
  • Communicate messages to the appropriate parties in a timely manner.
  • Provide basic information to callers who have general inquiries.
  • Prepare and update customer files.
  • Obtain customer's written approval on all repair orders at the time of the write-up or when closing additional add-on sales.
  • Close repair orders.

Qualifications

  • High school diploma or equivalent.
  • Experience working in a Body Shop is an asset.
  • Ability to effectively manage time, meet deadlines and complete all assigned tasks.
  • Proven organizational skills.
  • Excellent customer service skills: both written and verbal.
  • Ability to work in a team and independently.
  • Sound understanding of all automotive functionalities.
  • Experience using Mitchell on Demand, Audatex and MS Office.
  • Must speak clearly on the telephone and convey an image of professionalism
  • Must have an enthusiastic and outgoing personality.
  • Must be able to convey messages to employees clearly and quickly.
  • Professional business attire (refer to Auto World Imports Dress code policy).

Personal Attributes

  • Passion, motivation, focus and leadership skills
  • Results focused approach
  • Team player
  • Strong communication skills both written and verbal
  • Ability to influence, negotiate and mediate effectively
  • Strong attention to detail
  • Ability to maintain confidentiality and professionalism
  • Excellent interpersonal and team building skills
  • Strong time management and organizational skills
  • Honest, courteous and able to demonstrate strong work ethics
  • Driven and ability to work with minimum supervision

Benefits

We offer competitive salaries and generous benefits

  • Excellent Group Benefits package
  • Group RRSP Contribution program
  • Work/life balance
  • Training and support programs
  • Boot and tool allowance
  • Tuition reimbursement program
  • Corporate support
  • Mentorship and development
  • Unlimited careers opportunities within our automotive group

APPLY FOR A REWARDING CAREER TODAY

We thank all applicants for their response; however only those considered for an interview will be contacted.

AWIN is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please indicate this in your cover letter (or email).

AWINHP

  • Collision Centre Administrator

    3 days ago

    Oakville, Canada HSC Holdings Inc Full time

    How would you like to work with one of Canada's most prestigious and well respected automotive groups? Join Auto World Imports Network! Headquartered in Thornhill Ontario, we are a premier network of 23 luxury automobile dealerships as well as 3 state of the art collision centres in the Greater Toronto Area. Our company values its customers and employees...

  • Collision Centre Advisor

    18 hours ago

    Oakville, Canada AWIN - Mercedes Benz Oakville Collision Center Full time

    **Job Summary** How would you like to work with one of Canada's most prestigious and well-respected automotive groups? Join Auto World Imports Network! Headquartered in Thornhill Ontario, we are a premier network of 16 luxury automobile dealerships as well as 3 state of the art collision centres in the Greater Toronto Area. Our company values its...

  • Automotive Collision Technician

    4 days ago

    Sudbury, ON PB E, Canada Imperial Collision Centre Full time $45,000 - $70,000 per year

    Imperial Collision Centre is seeking an experienced licensed Automotive Collision TechnicianSkill Requirements: Credentials (certificates, licenses, memberships, courses, etc.): Automotive Collision Technician Trade CertificationExperience: Minimum 2 years Type of Work Experience: Frame straightening, Uni body machine, Welding and soldering, Metal...

  • Collision Repair Field Specialist

    3 weeks ago

    Oakville, Canada CSN Collision Full time

    About CSN Collision CSN Collision safely repairs more than 200,000 vehicles a year helping Canadians get back on the road with the trust and comfort of knowing their vehicle has been returned to like new condition. Since 2002, CSN has grown to become the leader in collision repair with 400+ collision repair Centres across three countries. Summary The...

  • Collision Repair Field Specialist

    3 weeks ago

    Oakville, Canada CSN Collision Full time

    About CSN Collision CSN Collision safely repairs more than 200,000 vehicles a year helping Canadians get back on the road with the trust and comfort of knowing their vehicle has been returned to like new condition. Since 2002, CSN has grown to become the leader in collision repair with 400+ collision repair Centres across three countries. Summary The...

  • Collision Repair Field Specialist

    3 weeks ago

    Oakville, Canada CSN Collision Full time

    About CSN Collision CSN Collision safely repairs more than 200,000 vehicles a year helping Canadians get back on the road with the trust and comfort of knowing their vehicle has been returned to like new condition. Since 2002, CSN has grown to become the leader in collision repair with 400+ collision repair Centres across three countries. Summary The...

  • Collision Centre Billing

    2 weeks ago

    Kitchener, ON NA B, Canada Heffner Motors Full time $43,000 - $48,000 per year

    Job OverviewWe are seeking a detail-oriented Billing & Customer Service Administrator to join our Collision Centre team.Key ResponsibilitiesCustomer Service & CommunicationProvide exceptional customer service by addressing inquiries and concerns regarding collision repairs and estimates.Answer incoming phone calls and direct them to the appropriate team...

  • Collision Center Manager

    2 days ago

    , ON, Canada CSN Collision Full time

    About CSN Collision CSN Collision safely repairs more than 200,000 vehicles a year helping Canadians get back on the road with the trust and comfort of knowing their vehicle has been returned to like new condition. Since 2002, CSN has grown to become the leader in collision repair with 400+ collision repair Centers across Canada, USA and Italy. Job Summary:...

  • Automotive Painter

    3 days ago

    Oakville, Canada Oakville Collision centre Full time

    **About Us**: Oakville Collision Centre is a premier auto body repair shop providing high-quality collision repair services to our valued customers. We take pride in our attention to detail and excellent customer service. Our team is growing, and we are seeking an experienced and skilled Automotive Painter to join us in delivering top-notch workmanship. As...

  • General Manager, Production

    2 weeks ago

    Oakville, Canada Aviva Canada Full time

    OverviewGeneral Manager, Production (Collision Repair Centre) – MississaugaBacked by one of Canada’s leading insurance brands, the Aviva AutoCare Centre, Powered by Solus, is an innovative new collision repair facility focused on transforming the customer experience. We’re not just fixing vehicles – we’re removing barriers and helping customers get...