Medical Receptionist
1 week ago
Job Overview
We are seeking a dedicated and organized Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks in a fast-paced medical environment. This role requires proficiency in handling phone systems, scheduling appointments, and maintaining electronic medical records. Experience in a medical office is highly desirable.
Duties
- Greet patients in a warm welcoming and non-judgmental manner.
- Manage appointment scheduling and confirmations using PS Suite electronic medical records system
- Receive clinic calls, provide information, or redirecting as appropriate
- Collect and update patient information (i.e. OHIP numbers, pharmacy, phone number) using elecronic medical records system (EMR)
- Maintain patient confidentiality and adhere to HIPAA regulations at all times.
- Assist with administrative tasks such as faxing, printing charts, sorting medical mail.
- Coordinate with healthcare providers to ensure smooth patient flow and communication within the office.
- Work in a manner that preserves confidentiality and seeks to minimize risk
- Respect and value the diversity of communities and individual
Qualifications
- Diploma in Medical Office Administration or equivalent, relevant work experience in a primary care clinic
- Experience with adminstration support to health professionals and management
- Knowledge of medical office procedures
- Knowledge of EMR software
- Excellent interpersonal skills
- Excellent oral and written communication skills, telephone skills
- Proficiency in typing and the use of computers
- ability to work in a fast-paced environment
- Strong organizational and prioritization skills
- Essential time management skills
- Strong attention to detail
Job Type: Full-time
Pay: $22.00-$24.00 per year
Benefits:
- Dental care
- Extended health care
- Paid time off
Work Location: In person
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