US Law Clerk

Vialto Partners is a market leader in global mobility services. Our purpose is to 'Connect the world'. We are unique and the only stand-alone global mobility business. This presents a rare opportunity for our clients, stakeholders and colleagues.

Our teams help companies streamline and effectively manage their global mobility programs in a cost-efficient and compliant manner. Our services focus on providing cross-border compliance and risk assessment for tax, immigration, business travel, rewards and compensation, and remote work.

Working at Vialto Partners is about getting the chance to be part of a global and dynamic team. Globally, Vialto Partners has over 6,500 staff worldwide and continues to grow. You will work with clients from a range of industries and different geographical locations. We believe in connecting the world and supporting our colleagues to do the same in their careers by undertaking assignments and opportunities globally that broaden their skills and ultimately benefit our clients.

Vialto is unstoppable when we work together in a culture of belonging, where everyone can thrive. We encourage employees to bring their true selves and share their unique talents and expertise to positively impact the communities we serve.

To learn more about what we do, tune in to our podcast On the Move to hear expert insights on issues affecting global mobility, and read about the latest news in the industry. You can also follow us on LinkedIn and Instagram.

As a Senior Manager Law Clerk within Vialto's US Immigration practice, you will own the delivery, performance, and strategic direction of a high-performing team supporting complex, high-volume immigration programs for large multinational and emerging-growth clients. You will oversee end-to-end operations, elevate service quality, develop future leaders, and serve as a trusted advisor to attorneys, client executives, and cross-functional stakeholders. This role requires a blend of operational expertise, people leadership, client management, and strategic problem-solving.

What You Will Lead And Deliver
Strategic Team Leadership & Talent Development

• Lead a multi-level team of Analysts, Senior Associates, and Managers in delivering accurate, timely immigration work.
• Set performance goals, conduct structured talent reviews, and drive long-term career development and retention.
• Create a culture of accountability, inclusion, collaboration, and continuous improvement.
• Partner with leadership to forecast resource needs and optimize staffing across accounts.

Complex Case Strategy, Quality Assurance & Escalation Management

• Oversee and provide strategic guidance on sophisticated NIV and IV matters (H-1B, L-1, O-1, TN, PERM, I-140, AOS/EAD/AP).
• Resolve high-risk escalations and advise attorneys on case strategy for sensitive or mission-critical matters.
• Serve as a final quality gate for high-impact filings and communications.

Client Program Leadership

• Act as the operational leader for enterprise and high-growth clients, ensuring flawless delivery against SLAs and KPIs.
• Facilitate executive-level client discussions, quarterly business reviews, and program health assessments.
• Translate client goals into scalable workstreams, anticipate volume surges, and proactively set filing strategies and calendars.
• Strengthen client relationships through data-driven recommendations and thought partnership.

Operational Excellence, Quality, & Continuous Improvement

• Build and enforce standardized SOPs, QA frameworks, and operational controls across the team.
• Identify service gaps and lead initiatives to improve turnaround times, accuracy, and first-pass yield.
• Drive scalable, measurable process enhancements rooted in efficiency and compliance.

Data, Analytics & Insights

• Leverage dashboards and reporting tools to monitor throughput, backlog, expiries, aging, and SLA performance.
• Deliver insights and trend analyses to internal leadership and clients, influencing decision-making and operational strategy.
• Use data to guide capacity planning, workflow optimization, and risk mitigation.

Technology, Automation & Innovation

• Champion adoption and effective use of case-management systems, dashboards, and automation capabilities.
• Partner with Product/Tech teams to pilot new tools, test enhancements, and ensure seamless implementation.
• Build team readiness for new technologies through training and change management.

Training, Knowledge Management & Scaling Expertise

• Develop and deliver training curricula on immigration processes, policy updates, templates, and best practices.
• Oversee maintenance of knowledge repositories, playbooks, and operational documentation.
• Ensure that teams are equipped with the most current policy, process, and system guidance.

Executive-Level Communication & Stakeholder Management

• Communicate confidently with client executives, HR/Talent leaders, legal stakeholders, and foreign national employees.
• Present program updates, recommendations, and business cases with clarity and executive presence.
• Manage sensitive issues with professionalism, urgency, and tact.

Risk, Ethics, & Compliance Leadership

• Ensure audit-ready documentation, DOL/USCIS compliance, and adherence to firm policies.
• Mitigate policy, procedural, and operational risks through proactive oversight and strong controls.
• Foster an environment where ethics, quality, and compliance are embedded in everyday execution.

Qualifications
Required

• 7–10+ years of U.S. employment-based immigration experience, including deep expertise in high-volume NIV and IV processes.
• 3–5+ years of leadership experience, including formal people management.
• Demonstrated success leading large client programs, managing SLAs, and operating in fast-paced, deadline-driven environments.
• Executive-ready communication skills and strong client facilitation abilities.
• Advanced proficiency with immigration case-management and reporting systems; comfort driving technology adoption.

Preferred

• Experience supporting enterprise-level immigration programs or professional services environments.
• Background in process excellence (Lean, Six Sigma, project management methodologies).
• Paralegal certificate or university degree (JD not required).

Additional Information

• Regular/Full Time
• Hybrid: Two days in office
• Toronto Office: First Canadian Place – 100 King Street West, Suite 4510 Toronto, ON M5X 1A9
• Compensation Salary Range: $104,000 - $134,000 CAD

Compensation is determined based on geographic location, years of relevant experience, education, and overall qualifications.

We are proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, religion, gender, sexual orientation, national origin, disability, or any other protected status.

Please note: AI technology may be used to support aspects of the application process.

Life at Vialto
Vialto is unstoppable when we work together in a culture of belonging, where everyone can thrive. We encourage employees to bring their true selves and share their unique talents and expertise to positively impact the communities we serve.

To learn more about what we do, tune in to our podcast On the Move to hear expert insights on issues affecting global mobility, and read about the latest news in the industry. You can also follow us on LinkedIn and Instagram.